[Hiring] Manager, Learning & Organizational Change Management Consulting Services @Ellit Groups

Role Description

The Manager of Learning & Organizational Change Management Consulting Services is a people and delivery leader responsible for supervising consultants, overseeing client workstreams, supporting delivery quality, and strengthening the employee experience within the Learning & OCM practice.

As the first formal layer of consultant leadership beneath the Director, the Manager provides consistent oversight for approximately 6–10 consultants. Key responsibilities include:

• Coaching, performance feedback, development planning, employee engagement, utilization management, and day-to-day consultant support.
• Maintaining an active role in client delivery, ensuring Learning, Training, OCM, Adoption, Readiness, Communications, and related workstreams are executed with quality, consistency, and accountability.
• Strengthening leadership capacity across the practice by improving consultant support, increasing accountability, promoting delivery consistency, and creating a scalable management structure that supports continued growth.

Qualifications

• 5–8 years of healthcare consulting, organizational change management, learning and development, training, workforce transformation, or related healthcare transformation experience.
• Experience leading significant workstreams or client-facing delivery efforts.
• Experience supervising, coaching, mentoring, or formally managing team members.
• Strong knowledge of organizational change management, adult learning, training strategy, readiness, communications, stakeholder engagement, and adoption principles.
• Demonstrated ability to manage multiple priorities, consultants, workstreams, and client expectations simultaneously.
• Strong written and verbal communication skills, including client facilitation and executive-facing communication.
• Ability to review deliverables for quality, clarity, consistency, and alignment with project goals.
• Ability to balance billable client delivery with people-management responsibilities.
• Bachelor’s degree in a related field.

Requirements

• Master’s degree in business, healthcare administration, organizational development, education, learning, change management, or related field (preferred).
• Prosci certification (preferred).
• PMP, CPTD, SHRM-SCP, CCMP, or related certification (preferred).
• Experience with Epic, Oracle Health, Workday, ERP, AI-enabled transformation, or large-scale healthcare technology implementation (preferred).
• Experience managing consultants in a professional services or client delivery environment (preferred).
• Familiarity with utilization targets, staffing models, consulting delivery expectations, and performance management processes (preferred).

Benefits

• Base Salary: $145,000–$159,000 annually.
• Performance Bonus: Target 10% of base salary.
• Bonus alignment based on company performance, individual goal achievement, people-management effectiveness, business development contribution, consultant engagement, utilization support, and client satisfaction.
• 1% new client referral bonus for qualified referrals resulting in signed contracts.
• Defined career path to Director-level leadership.