[Hiring] Senior Manager, Compliance Advisory & Change Management @Upstart

Role Description

As the Senior Manager, Compliance Advisory & Change Management at Upstart, you will help operationalize key components of Upstart’s compliance framework, with a primary focus on:

• Third-party risk management
• New and modified products and services
• Marketing compliance
• Regulatory change management

You will partner with business stakeholders to provide second-line compliance guidance, review, and challenge while maintaining clear ownership between the first and second lines of defense.

How you’ll make an impact:

• Operationalize second-line compliance activities established under Upstart’s third-party risk management, new and modified products and services, marketing, and regulatory change management policies and procedures.
• Review new and modified products and services for compliance considerations and provide guidance and challenge to business stakeholders throughout the applicable review process.
• Review marketing and customer-facing materials in accordance with established compliance requirements and processes.
• Support regulatory change management by assessing relevant regulatory developments, documenting compliance impacts, and coordinating with stakeholders responsible for implementation.
• Provide compliance guidance and challenge related to third-party risk reviews in accordance with established third-party risk management requirements.
• Identify and escalate material compliance concerns arising through these processes and help ensure appropriate follow-up and documentation.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 7+ years of experience in compliance, regulatory risk, or a related function within banking or financial services.
• Experience supporting compliance reviews of products, services, marketing, third parties, or regulatory changes.
• Experience applying financial services laws, regulations, policies, or compliance requirements to business activities.
• Experience operating within a compliance management system or comparable regulated risk-management framework.

Requirements

• Knowledge of consumer financial services laws and regulations relevant to lending products and customer communications.
• Experience with new or modified product and service review processes.
• Knowledge of third-party risk management and regulatory change management frameworks.
• Experience partnering across compliance, legal, risk, product, marketing, and business teams.
• JD, CRCM certification, or other relevant advanced degree or professional certification.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
• Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada).
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only).
• Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
• Health Savings Account contributions from Upstart for eligible plans (US only).
• Income protection benefits, including life insurance and disability coverage for added financial security.
• Paid time off, sick leave, and company holidays, in line with local requirements.
• Paid family and parental leave to support caregiving and major life moments (duration varies by country).
• Family-centered benefits to support fertility, parenthood, and caregiving needs.
• Employee Assistance Program (EAP) offering mental health support and life-centered resources.
• Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only).
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you.
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from.
• Connection and community through team events, all-company updates, and employee resource groups (ERGs).
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City.