[Hiring] Manager, Commercial Education @Johnson & Johnson Innovative Medicine

Role Description

This role is responsible for leading education strategies and training programs within the Spine portfolio. This manager will design and deliver innovative learning solutions that enhance product knowledge, clinical adoption, and customer engagement. This position plays a critical role in advancing surgeon and healthcare education professional, driving commercial success, and ensuring alignment with business, product, and brand strategies.

The Manager, Commercial Education (Spine) – Core & Enabling Technology is responsible for:

• Designing and delivering hands-on training that supports the education and development of internal customers—including the DePuy Synthes Spine Field Sales Organization, field clinical specialists, sales associates, and distributors—on spine anatomy, procedures, and portfolio components and clinical implementation.
• Building confidence and competence in applying clinical and product knowledge to support patient care through the DePuy Synthes Spine Core portfolio and Enabling Technologies (including VELYS Spine Robotics and TELIGEN Advanced Visualization).

As a subject matter expert in spine procedures and the DePuy Synthes Spine Core portfolio, the Manager, Commercial Education supports procedural understanding across a broad range of approaches and the education and implementation of Enabling Technologies. This individual develops and delivers in a clinical and non-clinical setting local, regional, and national training programs, facilitates standardized training protocols, and tracks completion and readiness, including sign-off/certification of field members in accordance with established criteria and quality/regulatory standards.

The Manager, Commercial Education partners with other Commercial Education Managers, Professional Education, Marketing, R&D, and Digital/Commercial teams to strengthen the field sales organization’s procedural understanding and portfolio application in a competitive landscape, with a focus on Enabling Technology. This role requires a self-directed, highly communicative, and collaborative individual with a passion for teaching, coaching, and adult learning.

You will be responsible for:

• Leading the design, development, and execution of global education and training programs aligned with commercial and product strategies.
• Collaborating with Commercial Education, Professional Education, US Sales, Regional Marketing, and other cross-functional leaders to build and execute training plans/programs that support internal field sales learning needs and business objectives.
• Accelerating internal sales readiness and application of spine anatomy, procedures, complex clinical concepts and selling skills, core products, competitive technologies, and business practices relevant to commercial sales roles.
• Assessing learners for competency, maintaining training records, and providing readiness sign-off/certification for field members in alignment with defined curriculum requirements and compliance expectations.
• Delivering Core and Enabling Technology hands-on training in clinical and non-clinical settings for internal customers; providing training support for physicians and OR staff when appropriate, in accordance with standardized protocols, and in collaboration with Professional Education.
• Collaborating with regional sales, education, and marketing leaders to create personalized learning pathways that support adoption of the DePuy Synthes Spine Core portfolio and Enabling Technologies.
• Supporting internal sales readiness by helping learners build foundational understanding of spine anatomy, procedures, clinical concepts, products, enabling technologies, business practices, and selling skills.
• Partnering with Professional Education and HCP faculty to tailor hands-on training events to participant learning objectives and experience levels.
• Overseeing execution standards for training events, including logistics, equipment readiness, venue requirements, and inventory planning for training instruments and technologies.
• Leading on-site preparation and execution of training events.
• Continuously improving training content and educational materials for new and existing technologies.
• Partnering with R&D, Marketing, and Franchise Medical Directors to incorporate procedural standards and best practices into training materials.
• Coaching the sales team on clinical positioning and portfolio application to support effective customer conversations.
• Managing training instrument and technology inventory to ensure availability, readiness, and appropriate handling for scheduled events.
• Partnering with global team members to support preparation for international market portfolio and technology launches, as needed.

Qualifications

• Bachelor’s degree required (e.g., Business, Life Sciences, Education, or related discipline).
• Advanced degree (MBA, MS, or equivalent) preferred.

Requirements

• Minimum of 6 years of experience in the Spine Medical Device industry, with expertise in Sales, Education, Marketing, or a combination of these functions.
• Minimum of 3 years of clinical experience supporting Spine Enabling Technologies, including Navigation, Robotics, and/or Augmented Reality (AR), within the operating room environment.
• Demonstrated experience designing and delivering training programs and managing end-to-end learning initiatives.
• Strong cross-functional collaboration and stakeholder engagement skills.
• Ability to translate business and customer needs into impactful education strategies.
• Experience working with global teams and diverse audiences.
• Analytical mindset with experience using KPIs to measure program effectiveness.
• Excellent communication, presentation, and facilitation skills.
• This is a field-based position and may be performed remotely from any location within the United States, provided the candidate resides near a major airport.

Benefits

• Vacation – 120 hours per calendar year.
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado – 48 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year.
• Holiday pay, including Floating Holidays – 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year.
• Caregiver Leave – 80 hours in a 52-week rolling period.
• Volunteer Leave – 32 hours per calendar year.
• Military Spouse Time-Off – 80 hours per calendar year.