[Hiring] Intapp Implementation Engineer @Harbor

Role Description

Harbor is seeking an Intapp Implementation Engineer to help configure, test and support Intapp solutions for legal-sector clients. You will work alongside experienced engineers and consultants, contributing to implementation projects and learning how to deliver dependable solutions for client and matter processes. This is a hands-on role for someone who already has practical experience with Intapp. You will build on that experience through project delivery, structured guidance and exposure to a wider range of Intapp products and legal technology environments.

• Assist with Intapp implementation and enhancement work, from requirements gathering and configuration through testing, deployment and support.
• Configure and update workflows, forms, rules and application settings under the guidance of senior team members.
• Support client and matter intake, conflicts, risk and compliance, time recording or related legal processes.
• Help document requirements, process maps, configuration decisions, test cases and support procedures.
• Prepare and execute functional tests; support user acceptance testing, record issues and help verify fixes.
• Assist with data checks and integration testing between Intapp and other business systems.
• Investigate application issues, gather relevant information and work with senior engineers to resolve them.
• Help prepare user guidance, training materials and deployment communications.
• Keep project and support documentation accurate and up to date.
• Work with client stakeholders and internal teams in a professional, collaborative way.

Qualifications

• At least one year of hands-on experience using, configuring, supporting or implementing an Intapp product. Direct Intapp experience is required.
• Experience in a law firm, legal technology team or professional-services environment is preferred.
• Practical exposure to at least one Intapp product, such as Intake, Conflicts, Open, Time, Walls, Flow or Integrate.
• An understanding of workflows, forms, business rules or application configuration.
• Some experience supporting implementation tasks, testing, application support or business process improvements.
• Clear written and verbal communication, with the ability to document work and ask useful questions.
• Careful, structured approach to troubleshooting and testing.
• Willingness to learn new Intapp products and develop technical and consulting skills.

Requirements

• Desirable experience:
• Exposure to client and matter intake, conflicts, risk and compliance, time recording or ethical walls.
• Familiarity with SQL, APIs, reporting, data mapping or system integrations.
• Experience with legal-sector systems such as Aderant or iManage.
• Participation in a software upgrade, migration, implementation or user acceptance testing.

Benefits

• You will complete assigned configuration, testing and support work accurately, keep documentation current, communicate issues promptly and steadily build the skills needed to take on broader Intapp delivery responsibilities.