[Hiring] HL7 Analyst @Cadwell

Role Description

The HL7 Analyst is responsible for the design, development, implementation, testing, and go-live support of HL7 interfaces and interoperability solutions across Cadwell's product and service ecosystem. This role serves as the primary technical resource for all customer facing HL7-related integration activities, ensuring seamless data exchange between Cadwell systems and external healthcare information systems. The HL7 Analyst works closely with customers and internal teams to deliver compliant, high-quality interface solutions that meet clinical and operational requirements. Customer satisfaction, interface stability, and timely project delivery are key success indicators in this role.

• Design, build, test, and deploy HL7 interfaces to support integrations between all Cadwell modalities and customer EMR/EHR.
• Serve as the primary point of contact for HL7 integration projects, working hand-in-hand with all key stakeholders.
• Collaborate with customers and internal stakeholders during pre-implementation discovery to document interface requirements, message specifications, and data mapping needs in a formal Interface Specification document.
• Develop and maintain detailed project documentation, including interface design documents, test plans, validation reports, and go-live checklists, in accordance with team standards.
• Perform end-to-end interface testing, including unit, integration, and user acceptance testing, and ensure all interfaces are validated prior to go-live.
• Provide post-go-live support for HL7 interface issues, performing root-cause analysis and implementing corrective and preventive actions to ensure ongoing reliability.
• Work within the Technical Project Management Team to execute integration plans for each assigned deployment.
• Document all agreed upon integration deliverables and timelines in a detailed Scope of Work prior to implementation.
• Configure and customize HL7 message structures (i.e. ORM/ORU) to meet customer workflow requirements.
• Act as the main technical liaison for interface-related escalations and coordinate with internal resources as needed.
• Maintain interface monitoring and ensure timely resolution of message failures or transmission errors during go-live phase.
• Escalate unresolved integration issues to the direct manager in a timely manner.
• Assist with the specification of HL7 and interoperability requirements for new product designs and product enhancements.
• Gain understanding of Cadwell reports for editing purposes and to substitute the need for internal clinical resources.
• Install and configure test servers and clients within customer environments as needed.
• Use team Key Performance Indicators (KPIs) to continuously evaluate personal performance and identify areas for improvement.
• Recommend updates to integration procedures and interface build standards to preclude recurring issues and improve team efficiency.
• Participate in all scheduled internal and customer-facing calls, collaborating with colleagues to maximize team efficiency.
• Maintain current knowledge of HL7 standards and industry interoperability frameworks throughout employment.
• Other duties as directed, assigned, requested, or required.

Qualifications

• Exemplary listening and collaboration skills, with an established ability to work cross-functionally across clinical, technical, and project teams.
• Excellent oral and written communication skills, including the ability to translate complex technical interface concepts for non-technical clinical and administrative audiences.
• Excellent analytical and problem-solving skills, with a focus on data integrity, customer satisfaction, and operational efficiency.
• In-depth understanding of HL7 message structures, segments, data types, and encoding rules.
• Experience with interface engine platforms (e.g., Mirth Connect, Rhapsody, Cloverleaf, Ensemble/HealthShare, or similar).
• Demonstrated ability to manage multiple interface projects simultaneously and deliver against defined timelines.
• Ability, skills, and self-discipline to work effectively in a remote environment.

Requirements

• Minimum of 3 years of hands-on HL7 interface development and implementation experience required.
• Experience with EMR/EHR systems (Epic, Cerner, Meditech, Allscripts, or similar) required.
• Experience working within a healthcare technology, medical device, or clinical informatics environment preferred.
• Bachelor's degree in Health Informatics, Computer Science, Information Technology, or a related field preferred; equivalent experience will be considered.
• HL7 certification (e.g., HL7 CDA, HL7 FHIR, or equivalent) preferred.
• Experience with Cadwell's software or neurodiagnostic/sleep systems is a plus.

Benefits

• Salary Range: $83,000 — $110,000 USD