[Hiring] Field Service Representative I @Danaher Corporation

Role Description

The Field Service Representative is responsible for maintaining, installing, and repairing Sciex products at both internal and external customer sites, including our strategic accounts. This position works independently to resolve all assigned customer and technical issues.

This position reports to the District Service Manager and is part of the Service Team located in Brazil and will be fully remote.

In this role, you will have the opportunity to:

• Demonstrate the ability to independently perform high-quality Preventative Maintenance, Installation with CFC, Qualification, and repair troubleshooting services.
• Show mastery of performing administrative duties accurately and on time (e.g., service debriefs, expenses, inventory, training completion).
• Develop knowledge and understanding of customer priorities, problems, and expectations to provide solutions.

Qualifications

• Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering, or equivalent experience.
• Prior experience using, servicing, and/or troubleshooting mass spectrometry, capillary electrophoresis, or scientific instruments desired.
• Previous experience in a laboratory setting with analytical instrumentation desired.

Requirements

• Ability to travel – 50% travel, overnight, within territory or other locations.
• Must have a valid driver’s license with an acceptable driving record.
• Ability and willingness to lift up to 50 lbs. along with the ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

Benefits

• Comprehensive, competitive benefit programs that add value to our lives.
• Health care programs and paid time off.
• Flexible, remote working arrangements for eligible roles.