[Hiring] Executive Assistant - Strategic Support @Delegate Solutions

Role Description

As an executive assistant, you will manage a portfolio of client relationships and work alongside an Implementer to help clients delegate more effectively, strengthen their executive support systems, and keep important work moving.

• Get to know each client’s business, priorities, challenges, and working style.
• Proactively identify opportunities to improve how work is delegated, organized, coordinated, and executed.
• Identify opportunities within executive support needs, make recommendations, create a plan, coordinate execution, and ensure delegated work gets done.

Key Responsibilities

• Serve as a trusted, proactive executive support partner to business owners and executives.
• Lead weekly client calls to review delegated work, support priorities, upcoming needs, and follow-through.
• Create and maintain client Action Plans and translate executive support needs into clear, actionable priorities.
• Partner with the Implementer to plan, delegate, and coordinate client work.
• Proactively identify pain points, bottlenecks, and opportunities to create greater leverage for the executive.
• Design and improve executive support systems, processes, and workflows that save clients time and reduce unnecessary work.
• Look for opportunities to leverage AI, automation, and technology to improve efficiency.
• Coordinate executive support projects, deadlines, recurring workflows, and delegated priorities.
• Anticipate upcoming needs and proactively recommend ways Delegate can provide greater support.
• Monitor client retainer usage and ensure hours are being used strategically and efficiently.
• Communicate proactively with clients and teammates and address issues before they become problems.
• Ensure work is completed accurately, on time, and to Delegate’s standards.
• Execute administrative and project-based work when appropriate, including calendar and inbox management, scheduling, research, travel logistics, communications, and other executive support.
• Maintain client documentation, systems, and processes.
• Represent Delegate Solutions’ brand and values in every client interaction.

Qualifications

• 3+ years of experience in executive support, operations, project management, client success, business management, or a similar role.
• Experience supporting executives, business owners, or senior leaders.
• Experience managing multiple priorities, projects, or stakeholders.
• Demonstrated ability to identify problems, recommend solutions, and move work forward independently.
• Experience with process improvement, workflow development, project coordination, or operational support.
• Exceptional written and verbal communication skills.
• Strong critical thinking, organization, and time-management skills.
• Ability to confidently communicate with senior-level clients.
• Strong technology aptitude and ability to quickly learn new systems.
• Experience working in a remote/virtual environment.
• Proficiency with Microsoft 365 and/or Google Workspace.
• Reliable high-speed internet and appropriate home-office equipment.
• Availability Monday–Friday, 9 AM–5 PM ET.

Requirements

• Experience supporting a CEO, founder, entrepreneur, or leadership team.
• Operations or project management experience.
• Experience managing multiple client accounts.
• Experience creating or improving business processes.
• Experience with Asana, ClickUp, or similar project management tools.
• Experience using AI and automation to improve productivity and workflows.

Benefits

• PTO
• 401(k)
• Short-Term Disability
• Long-Term Disability
• Supplemental Life Insurance
• 100% Work From Home

Core Values

• Solutions-Focused Mindset – We take ownership, think critically, and bring solutions.
• Enthusiasm for Excellence – We invest our time and energy in creating exceptional experiences for our clients.
• Support and Respectfully Challenge One Another – We support our teammates while challenging one another to do our best work.
• We Do What We Say – We create accountability, alignment, and results.
• Professional Authenticity – We communicate openly, honestly, thoughtfully, and graciously.