[Hiring] Epic Front End Revenue Cycle Business Process Consultant @Children's Hospital of Philadelphia

Role Description

The Front-End Revenue Cycle Business Process Consultant serves as a strategic partner supporting revenue cycle initiatives that span multiple departments, workflows, systems, and stakeholders. This role is responsible for evaluating, optimizing, and transforming patient access and front-end revenue cycle operations through business process improvement, workflow redesign, data analysis, and Epic system optimization.

Working closely with Revenue Cycle Operations, Patient Access, Performance Improvement, and Information Technology teams, the consultant analyzes existing processes, identifies opportunities for greater efficiency and effectiveness, and develops scalable solutions that enhance financial performance, operational excellence, and the patient experience.

• Process mapping
• Report development
• Data validation
• Business case creation
• Workflow documentation
• Leading cross-functional initiatives related to Epic enhancements, automation, quality improvement, and revenue cycle transformation

The ideal candidate is a highly analytical problem solver who can bridge the gap between operational and technical teams, facilitate collaboration across departments, and drive measurable improvements through process optimization, data-driven decision-making, and system innovation.

Qualifications

• Expert-level knowledge of Epic Prelude and Cadence
• Experience serving as an internal or external healthcare consultant
• Proven ability to identify inefficiencies and implement scalable solutions that improve revenue cycle performance
• Strong technical acumen combined with exceptional communication and stakeholder management skills
• A passion for leveraging technology, data, and process improvement methodologies to drive meaningful organizational change

Requirements

• High School Diploma / GED Required
• Bachelor's Degree Preferred
• At least three (3) years experience with system design, process workflow design or business/systems consulting Required
• At least five (5) years experience with system design, process workflow design or business/systems consulting Preferred
• EPIC experience Preferred
• Revenue Cycle experience Preferred

Benefits

• Fully Remote Opportunity
• 100% remote position with the flexibility to work from home
• Monday through Friday schedule
• Day shift hours: 8:00 AM - 5:00 PM

Company Description

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.