[Hiring] E-Business Control Officer @Moniepoint

Role Description

The Ebusiness Control Specialist role is responsible for overseeing and validating internal controls across Moniepoint MFB's digital payment platforms, electronic channels, and transaction processing systems. The role ensures that robust controls are designed and operating effectively to mitigate operational, digital transaction, and settlement risks. The Specialist will evaluate transaction flows across all Moniepoint products, API integrations, and payment channel reconciliations to safeguard digital operations. The position requires a deep understanding of internal control frameworks, digital risk management, e-payment regulations, and payment channel architectures.

Responsibilities

• Develop and implement control testing programmes to validate end-to-end electronic transaction flows across all products including loans, POS, web, mobile, and API channels.
• Design and monitor daily reconciliation and control processes for loans, card switching platforms, payment gateways, and third-party processor integrations.
• Perform continuous risk assessments and control testing on all electronic channels - including payment, loans, chargeback management, and dispute resolution workflows.
• Evaluate revenue assurance controls for e-business products, verifying fee configurations, commission splits, and automated ledger postings.
• Review and monitor merchant settlement accounts, transaction staging accounts, and e-channel clearing suspense accounts for timely matching and resolution.
• Assess IT application controls, authorization logic, and parameter settings relevant to e-business applications and digital channel interfaces.
• Collaborate with Product, Technology, and Operations teams to ensure internal control requirements are embedded into new digital payment product designs.
• Develop and maintain an e-business control deficiency dashboard to track and remediate issues identified during channel reviews and audits.
• Conduct regular audits of digital channel access rights, privileged user activities, and transaction limits to prevent fraud and unauthorized activities.
• Monitor compliance with relevant payment system standards, regulatory guidelines for electronic channels, and digital risk management practices.
• Perform root cause analysis on digital channel control failures, transaction outages, or settlement discrepancies, recommending preventive measures.
• Develop and manage the control deficiency remediation dashboard for follow-up and closure of open findings from control assessment, internal audit, and any external examination and assessment of finance operations.

Qualifications

• A Bachelor's degree in Accounting, Business Management, Finance or a related field.
• CISA, CRISC, CISM, ACA, ACCA or related professional credentials.
• 4-6 years of experience in internal control, digital channel auditing, e-business control, or revenue assurance within a fintech, switching company, or commercial bank.
• In-depth knowledge and practical experience with the COSO internal control framework, ISO 31000 (Risk Management) and the relevant IFRS standards as applicable.

Skills & Competencies

• Deep understanding of electronic payment channels (POS, Mobile, Web, NIP, Switching platforms), API integration controls, and digital settlement mechanics.
• Expertise in internal control frameworks (COSO, ISO 31000, ISO 27001) applied specifically to fintech and digital banking operations.
• Proficiency in automated transaction reconciliation, data analytics, log analysis, and designing test scripts for high-volume digital transactions.
• Strong capability in identifying revenue leakage, fee discrepancy analysis, and transaction reconciliation across switching networks.
• Proven ability to build and maintain effective relationships with stakeholders across different departments.
• A commitment to continuous learning and improvement in the field of financial technology.
• Ability to adapt to a dynamic and evolving threat landscape and regulatory environment.
• Ability to lead assessments and oversee communication and feedback collection with stakeholders.
• Excellent written and verbal communication skills to effectively document and communicate assessment findings.
• Strong analytical and problem-solving skills to identify control deficiencies, assess their impact, and develop remediation plans.
• Excellent organizational and time management skills to manage multiple assessments, remediation efforts, and reporting requirements.
• High level of integrity and professionalism in handling sensitive information and maintaining objectivity in assessments.

What success looks like in this role

• Full coverage and validation of end-to-end controls across all digital payment and transaction platforms.
• Zero tolerance for unresolved revenue leakages, settlement discrepancies, or unidentified channel control gaps.
• Timely remediation and closure of identified control deficiencies, internal/external audit findings, and regulatory assessment gaps.
• Seamless integration of robust control requirements into all new digital products and API releases prior to launch.

Benefits

• Competitive compensation, benefits, and career growth opportunities.
• Supportive culture and commitment to continuous professional development.