[Hiring] Revenue Operations Manager @LaunchDarkly

Role Description

We're looking for a Revenue Operations Manager, EMEA to be the go-to operator for our EMEA GTM team. This is a high-impact, highly visible role for someone who wants to shape how a growing region runs, from the first marketing touch to the closed deal and beyond.

You'll join our GTM Operations team as the face of operations in EMEA, partnering day-to-day with Marketing, SDR, Sales, Solution Engineering, and Customer Success leaders across the lifecycle. You'll turn strategy into the processes, cadences, and insights that move the number.

As we build in-region Field Operations coverage, you'll set the playbook for how LaunchDarkly runs in EMEA, and you'll see your impact within your first 90 days, not your first year.

Why This Role Matters

• High Impact: You'll own the rituals that make EMEA pipeline and forecasting trustworthy, with a direct line to revenue in one of our key regions. Support EMEA in bringing forecast accuracy within +/- 5% accurate.
• Strategic Influence: Be the voice of EMEA inside GTM Operations and a trusted partner to regional GTM leadership.
• Break New Ground: Help build in-region operations coverage and set the operating playbook for the region.
• Career Growth: Gain exposure across the full GTM lifecycle, from Marketing and Sales to Customer Success, at a high-growth B2B company.
• Regional Playbooks: Adapt global plays for land, expand, and renewals. Track how playbooks drive conversion and optimize over time.

Responsibilities

• Business Partnership: Serve as the named operations partner for EMEA's Marketing, Sales & Customer Success leaders. Join their operating meetings, know their number, pipeline, and top risks, and bring insight before you're asked.
• First Line of Defense: Own intake for EMEA field requests. Answer, route to the right operations team, or escalate, so the field never needs to navigate our org chart.
• Operating Cadence: Run the EMEA forecast, pipeline, and business review cadence. Inspect pipe hygiene with leaders so each forecast is based on clean data, and each meeting ends in strong data-driven decisions, not updates.
• Strategy -> Process: Apply our global processes, handoffs, and rules of engagement in EMEA. Own the regional variants and keep them documented.
• Actionable Insights: Use standard data to find what drives the pipeline, understand what becomes a win, help leaders understand their teams. Recommend the change and see it through.
• Planning Inputs: Bring what the field knows (territory health, ramp, pipe coverage, and in-market demand generation) to Planning and FP&A so EMEA plans reflect realistic expectations.
• Adoption & Accountability: Partner with Enablement on new motions and launches, then inspect adoption through the cadence and close the gaps.
• Voice of the Field: Bring EMEA priorities into operational planning and partner with Systems teams to define clear business requirements.

Qualifications

• Typically requires 8 years of experience, or equivalent depth of expertise, in Revenue Operations, Sales Operations, Marketing Operations, or a related GTM operations role.
• Experience supporting EMEA GTM teams, ideally in a regional-focused capacity.
• Proven experience running forecast, pipeline, and business review cadences with senior GTM leaders.
• Strong working knowledge of the full GTM lifecycle, including lead management, pipeline generation, sales stages, and customer handoffs.
• Hands-on Salesforce experience, with the ability to write clear business requirements for systems product owners and developers.
• Strong analytical skills, with the ability to turn data into clear, actionable recommendations.
• Experience at a B2B SaaS or high-growth tech company.
• Excellent communication and stakeholder management skills, with the ability to influence without authority.
• Experience with GTM tools like Salesforce, Gong, Looker, Outreach, Cognism.