[Hiring] Desk Property Adjuster @Allstate

Role Description

This is a specialized team in Lender-Placed (Force-Placed) and Real Estate Owned (REO) Property Insurance programs. These products help protect lender-owned assets when homeowners' insurance coverage has lapsed, been canceled, or no longer meets lender requirements.

• Lender-Placed Insurance provides coverage for residential properties when required homeowner coverage is not maintained, helping protect the lender's financial interest in the property.
• Our REO insurance programs provide property and liability coverage for residential and commercial properties acquired through the foreclosure process.
• In this role, you will support insurance and claims operations related to Lender-Placed and Real Estate Owned (REO) properties, partnering with internal teams, lenders, servicers, and business partners to deliver timely claim resolution and exceptional customer service.

Qualifications

• Experience investigating property claims.
• Ability to analyze policy and loan documentation.
• Conduct recorded statements and evaluate coverage.
• Verify damages and identify potential fraud indicators.
• Make sound claim decisions.
• Experience with Xactimate is strongly preferred.
• An active adjuster license, or the ability to obtain licensure through reciprocity in applicable states, is highly desired.

Requirements

• Applies learned knowledge on the job.
• Learns to recognize and identify key components of residential construction and repair.
• Identifies customer needs and works to meet those needs using appropriate customer service skills.
• Demonstrates a basic understanding of systems and technology used within the company.
• Learns how to determine subrogation or fraud potential and how to handle.
• Demonstrates basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handles investigation regarding most aspects of homeowner first party claims (coverage, damages, subrogation) with the exercise of limited discretion.

Benefits

• You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.
• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.