[Hiring] Senior Facilities Manager @WelbeHealth

Role Description

The Senior Facilities Manager provides strategic and operational leadership for WelbeHealth’s facilities portfolio, including:

• New site development
• Ongoing facility operations
• Maintenance
• Vendor performance
• Equipment and supplies
• Occupancy services
• Financial oversight

This role builds the infrastructure, standards, systems, and team capabilities needed to scale the facilities function as the organization grows. The Senior Facilities Manager creates, owns, and drives consistent enterprise processes, identifies and delivers continuous improvement opportunities, establishes performance measures and governance, and translates business needs into sustainable, repeatable solutions.

This role is different because the Senior Facilities Manager at WelbeHealth:

• Owns the strategy and execution of facilities operations across a growing, multi-state portfolio.
• Builds scalable systems, standardized processes, and vendor partnerships that support new market launches and ongoing operational excellence.
• Drives cross-functional collaboration and continuous improvement by partnering with market leaders and internal stakeholders.

On the day-to-day, you will:

• Lead the facilities function’s operating strategy and translate organizational growth plans into scalable staffing, systems, service-delivery, vendor, and capital requirements.
• Create, own, implement, and continuously improve enterprise facilities policies, standard operating procedures, service level agreements, workflows, controls, and escalation paths.
• Build repeatable and scalable processes that support new market launches, site transitions, and the ongoing operation of a growing multi-state portfolio.
• Own assigned vendor portfolios including but not limited to janitorial, preventative maintenance, linens, hazardous waste disposal, and others as assigned.
• Manage ongoing vendor relationship management, creation of service level agreements, and contract review.
• Own the facilities service request platform and related technology roadmap.
• Use operational data, stakeholder feedback, root-cause analysis, and external best practices to identify improvement opportunities.
• Define and monitor key performance indicators, service-level expectations, dashboards, and business reviews.
• Direct facilities support for multiple market launches, including readiness planning and operational handoff.

Qualifications

• Bachelor’s degree in facilities management, construction management, business administration, healthcare administration, engineering, or a related field; equivalent relevant experience may be considered.
• Professional certification such as PMP, CFM, FMP, LEED, or related credential preferred.
• Minimum of seven (7) years of progressive experience in facilities, property, construction, or multi-site operations.
• At least three years leading teams, programs, or complex cross-functional initiatives.
• Demonstrated success building or scaling a facilities function, service-delivery model, or operating infrastructure in a high-growth organization.
• Proven ability to create, document, implement, and sustain enterprise processes, standards, controls, and governance across multiple locations.
• Experience leading end-to-end process improvement using structured problem-solving, root-cause analysis, change management, and measurable outcome tracking.
• Experience overseeing maintenance, repairs, renovations, new site readiness, vendor services, facilities technology, and operational handoffs across a multi-site portfolio.
• Demonstrated financial acumen, including budgeting, forecasting, variance management, business-case development, and identification of cost-saving and cost avoidance opportunities.
• Strong vendor and contract management capabilities.

Benefits

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• Additional benefits

Compensation Offering

$120,164.59 — $158,617.26 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses.