[Hiring] Senior Facilities Manager @Syner-G

Role Description

The Sr. Facilities Manager is responsible for the management and development of a team assigned to a building or group of buildings. This role focuses on meeting and exceeding operating goals, client objectives, and customer needs. The Sr. Facilities Manager will have daily interactions with clients, tenants, and subcontractors, and will contribute to the delivery of strategic and operational objectives through the maintenance, repair, and upgrade of facilities. This position ensures a safe, productive, and efficient working environment essential to business performance and company image.

Work Location: Travel to client sites may be required up to 100%, based on project demands and client expectations.

Key Responsibilities

• Demonstrate a strong commitment to safety excellence and promote safe behaviors
• Respond to after-hours calls and emergencies as needed
• Foster a positive work environment and promote teamwork
• Maintain thorough understanding of critical utilities, facilities, and building systems
• Support infrastructure renewal and replacement recommendations
• Develop scopes of work, solicit proposals, and recommend subcontractor awards
• Assist in building assessments and evaluations
• Manage a team of Facilities Technicians
• Oversee ordering and inventory of consumables
• Ensure compliance with safety rules, guidelines, and protocols
• Drive labor productivity and effective scheduling
• Lead by example with strong communication and leadership skills
• Train, develop, and monitor team performance
• Support talent succession planning
• Maintain professional communication with clients, tenants, and subcontractors
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent required
• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field preferred

Requirements

• Minimum of 10 years of experience in facility management
• Minimum of 5 years of experience leading teams of 5 or more
• Proven track record of managing and developing personnel within the facilities industry
• Demonstrated ability to manage client relationships and maintain long-term partnerships
• Experience coordinating operations and communicating across multiple levels of an organization
• Background in planning, prioritizing, and tracking work completion
• Experience in performance and quality monitoring of staff and subcontractors
• Familiarity with talent succession planning and employee development
• Working knowledge of primary and critical utilities, including electrical and mechanical systems
• Proficiency in Microsoft Office Suite and ERP systems (e.g., Dynamics/AX)
• Experience with CRM platforms and facility CMMS systems (e.g., Metasys, Angus)
• Strong verbal and written communication skills
• Ability to coach, mentor, and lead teams effectively
• Understanding of safety protocols and compliance standards
• Ability to work under pressure in fast-paced and dynamic environments
• Strong organizational and delegation skills

Benefits

• Market competitive base salary and annual incentive plan
• Robust benefit offerings
• Ongoing recognition and career development opportunities
• Generous flexible paid time off program
• Company paid holidays
• Flexible working hours
• Fully remote work options for most positions
• Office locations in Greater Boston; San Diego, CA; Boulder, CO; and India