[Hiring] Regional Property Claims Adjuster-Inspector @Grinnell Mutual Reinsurance

Role Description

The Regional Property Claims Adjuster adjusts property claims as part of the Reinsurance Adjuster Program for assigned mutuals. Responsibilities include:

• Investigates property claims for both farm and homeowners through on-site investigation and interviews with claimants, insured, and witnesses to determine the extent of damage.
• Manages a caseload of complex and high-severity property claims within an assigned geographic region.
• Determines proper policy coverages, investigates, evaluates, negotiates, and equitably settles all assigned claims cases in accordance with company policies and procedures.
• Organizes and manages time effectively to ensure the prompt and successful resolution of all assigned cases.
• Prepares and submits initial and follow-up reports of findings and action taken on each assigned claim.
• Coordinates with law enforcement to verify stolen items and confirm ownership and payment details.
• Cultivates and maintains strong relationships with Agents and Mutual Managers.
• Conducts on-site field inspections determining building values and making recommendations of risk acceptability.
• Recommends proper building insurance to value based on inspection.
• Authorizes and/or approves all claims payments within the delegated authority.
• Accountable for managing the settlement process of all assigned files from start to close.
• Serves as a leader coaching and mentoring peers on company and claims protocols.
• Completes special projects assigned by management.
• Serves as the field resource within a split-handling claims model.
• Investigates and adjusts property claims from an office setting.
• Periodic travel is required to support claim operations.
• Supports claim operations during major weather or disaster events.
• Performs other duties as assigned.

Qualifications

• Bachelor's degree (B.A.) from a four-year accredited college or university and a minimum of three years property adjusting experience; or equivalent combination of education and experience.
• AIC or CPCU designations preferred.
• Prefer experience with Xactimate or similar computer-based adjusting tool.
• Possesses excellent interpersonal, active listening, and customer service skills.
• Ability to professionally communicate claim information in various settings.
• Demonstrates strong written communication skills.
• Skilled in applying logical thinking and sound judgment.
• Ability to organize work, determine priorities, and meet deadlines.
• Demonstrates the ability to collaborate effectively with colleagues and supervisors.
• Ability to maintain a valid driver’s license and travel as needed.
• Regular and predictable attendance is required.
• Demonstrated ability to maintain confidentiality of sensitive information.
• Demonstrated ability to adhere to all Grinnell Mutual policies.
• Demonstrated ability to incorporate Grinnell Mutual core values in all areas of work.

Requirements

• Frequent travel required, approximately 60 to 80% of the time.
• Occasional overnight travel required, approximately 10% of the time.
• Ability to perform essential functions satisfactorily with reasonable accommodations.
• Physical requirements include standing, walking, sitting, and lifting up to 50 pounds.
• Specific visual abilities required include distance vision, peripheral vision, and depth perception.
• Occasional exposure to outdoor weather conditions.

Benefits

• Comprehensive health benefits package.
• Full suite of disability and life insurance.
• 401(k) program with a company match.
• One-time home office reimbursement up to $1,000.
• Monthly internet expenses paid by the company.
• Flexible work environment.
• Paid holidays where the office is closed.

Company Description

Grinnell Mutual is an Equal Opportunity Employer in accordance with applicable state and federal laws.