[Hiring] Deal Desk Manager @Amplitude

Role Description

Amplitude is helping companies build better digital products through the power of data and AI. Our Deal Desk team plays a critical role in supporting that mission, partnering closely with Sales, Finance, Legal, Revenue Accounting, and Order Management to structure smart, scalable deals that drive growth while managing risk.

As a Deal Desk Manager, you'll serve as a strategic advisor on complex enterprise opportunities, helping shape deal structures, pricing strategies, and commercial terms that balance customer needs with business objectives. You'll work across teams to navigate ambiguity, remove roadblocks, and keep deals moving efficiently. This is a highly collaborative, hands-on opportunity for someone who thrives on solving complex problems, influencing decisions, and improving how business gets done.

This position is open to candidates based remotely anywhere in the United States, with opportunities to collaborate with global stakeholders as business needs arise.

• Drive strategic deal structuring:
  • Partner with Sales to develop creative, commercially sound solutions for complex enterprise opportunities, including non-standard pricing, packaging, contract terms, and negotiation strategies.
• Own deal review and execution:
  • Evaluate and approve non-standard transactions within established SLAs, ensuring appropriate approvals, documentation, and alignment with revenue recognition, legal, and operational policies.
• Influence cross-functional decisions:
  • Serve as a trusted advisor to Sales, Finance, Legal, Revenue Accounting, and Order Management, balancing commercial objectives with financial and operational considerations to move deals forward.
• Support complex commercial models:
  • Navigate channel and partner transactions, cloud marketplace deals, and non-standard agreements while identifying potential risks and ensuring smooth downstream execution.
• Improve and scale deal operations:
  • Identify opportunities to streamline the quote-to-order process, leverage AI and automation, establish best practices, and enable Sales to operate more efficiently as the business grows.

Qualifications

• 5+ years of experience in Deal Desk, Sales Operations, or a similar deal strategy role in a SaaS or subscription-based business
• Strong understanding of deal structuring, pricing strategies, and contract negotiations
• Experience partnering with Legal and Finance on non-standard terms and approvals
• Proficiency with Salesforce (CPQ experience strongly preferred) and comfort working with data and complex deal scenarios
• Familiarity with channel selling model and transacting through cloud marketplaces

Benefits

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more
• Excellent Parental benefits including: 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions
• Employee Stock Purchase Program (ESPP)