[Hiring] Consultant, Technical Services @The Groove

Role Description

The Consultant, Technical Services supports the implementation and delivery of technology solutions across The Groove’s Eightfold and Workday practices. This role will primarily focus on Eightfold implementations and AI-enabled talent solutions while also supporting Workday engagements based on client and business needs.

This is a great opportunity for an early-career Workday consultant who is interested in expanding their experience into Eightfold and the rapidly evolving AI and talent technology space. The Consultant will work alongside experienced functional and technical team members, participate in client-facing delivery, and build expertise across both platforms.

Success in this role requires:

• Curiosity
• Strong problem-solving skills
• Attention to detail
• A willingness to learn new technologies
• The ability to collaborate effectively in a fast-paced consulting environment

Key Responsibilities

• Support Eightfold implementations, including configuration, integrations, testing, data validation, troubleshooting, and deployment activities.
• Develop expertise in the Eightfold Talent Intelligence Platform and its recruiting, talent management, and AI-enabled capabilities.
• Support Workday project activities based on certification, experience, and client needs.
• Partner with functional consultants, technical resources, project managers, and client stakeholders to understand requirements and support solution delivery.
• Participate in requirements gathering, solution design, configuration, testing, and issue resolution.
• Support system and integration testing, document results, identify issues, and assist with resolution through deployment.
• Assist with integrations, data validation, reporting, and other technical activities across Eightfold and Workday projects.
• Troubleshoot configuration, data, integration, and system issues with support from senior team members.
• Create and maintain project documentation, testing materials, technical documentation, and client-facing deliverables.
• Participate in client meetings and communicate project updates, questions, and issues clearly and professionally.
• Build knowledge of AI-enabled talent technology, integrations, APIs, data flows, and emerging capabilities within the Eightfold and Workday ecosystems.
• Contribute to reusable tools, documentation, processes, and practice assets.
• Participate in training, certification, and ongoing professional development.
• Represent The Groove professionally and demonstrate collaboration, accountability, flexibility, and a commitment to high-quality client service.

Qualifications

• 2+ years of experience with Workday, enterprise applications, SaaS technology, systems consulting, or a related field.
• Current or prior Workday certification in at least one applicable product or technical area.
• Foundational understanding of Workday implementations, configuration, integrations, data, reporting, or related technical concepts.
• Experience participating in requirements gathering, configuration, testing, troubleshooting, or deployment activities.
• Strong analytical and problem-solving skills with the ability to learn new technology quickly.
• Strong attention to detail and commitment to producing accurate, high-quality work.
• Strong written and verbal communication skills.
• Ability to collaborate effectively with technical, functional, and project management teams.
• Ability to manage multiple assignments, meet deadlines, and communicate proactively when priorities or risks change.
• Ability to work effectively in a remote, distributed, and client-facing consulting environment.

Preferred Qualifications

• Experience with or exposure to Eightfold AI, recruiting technology, talent management technology, or other AI-enabled HR solutions.
• Workday certification or experience in Integrations, Reporting, Extend, HCM, Recruiting, Talent, or another related area.
• Experience working for a Workday partner, consulting firm, professional services organization, SaaS company, or technology organization.
• Experience with APIs, integrations, data transformation, reporting, or system-to-system data flows.
• Familiarity with recruiting, talent acquisition, talent management, or broader HR technology processes.
• Interest in artificial intelligence, machine learning, talent intelligence, and emerging HR technologies.
• Experience working directly with clients or internal business stakeholders.

Skills and Competencies

• Workday platform knowledge
• Technical problem solving
• Configuration and testing
• Integrations and data flows
• Data validation and troubleshooting
• Requirements gathering
• Solution and technical documentation
• Client service and stakeholder management
• Clear and professional communication
• Collaboration and teamwork
• Accountability and follow-through
• Curiosity and continuous improvement

EEO Policy

The Groove is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status.

Ready to embark on an exhilarating journey of innovation and collaboration? Apply now and be part of our exciting team at The Groove!