[Hiring] Field Based Client HR Business Partner/Relationship Manager @ADP

Role Description

ADP is hiring a Field Based Client HR Business Partner/Relationship Manager. This role is work from home with having to reside in Michigan, preferably Southeast Michigan or Grand Rapids Area. This role requires travel by car to visit clients in person. Minimal overnight travel. Travel is about 30% of the time.

In this role, you'll be a trusted advisor to our small business clients, using your HR experience, ADP product expertise, and consulting skills to solve their most critical business challenges. You carry the weight of ADP's service reputation and client satisfaction in your hands.

Key areas of focus include:

• HR & business consultative support to client executive leaders and decision makers.
• The development/ongoing management of strong, productive relationships with executive level client contacts (for example: Business Owner, CEO, CFO, CHRO).
• Collaborative efforts with ADP Sales, Service, Implementation teams and any other functional team as required in order to solve client problems, retain business, and receive high customer satisfaction ratings.
• Success defined by year-over-year increases in metrics related to customer satisfaction indexes, client retention rates, reference ability, and exceptional HRBP client survey results.

To learn more about Client HRBPs at ADP, watch here: Video Link

Qualifications

• Ability to travel to see clients.
• At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.
• At least 5-8 years of experience in a customer service/account relationship management or human resources environment, with proven ability to produce positive results.
• A college degree is great but not required. What's more important is having the skills to do the job.
• Military Experience is recognized and appreciated.

Requirements

• HR Certification (HRCI or SHRM) or willing to pursue in the first year.

Benefits

• Be yourself in a culture that values equity, inclusion, and belonging.
• Belong by joining one of our Business Resource Groups to connect globally.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Best-in-class benefits start on Day 1.
• Focus on your mental health and well-being.
• Join a company committed to giving back and generating a lasting, positive impact.
• Company-paid time off for volunteering for causes you care about.