[Hiring] Community Manager @Wing Assistant

Role Description

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. We’re looking for a Community Manager to start immediately!

• Handle inbound and outbound messaging on Instagram, TikTok, WhatsApp, and Gorgias.
• Address inquiries from creators and affiliates and resolve issues.
• Support influencer and affiliate relationships through consistent and professional communication.
• Track and manage monthly affiliate product shipments and first-time orders.
• Coordinate store credit issuance and fulfillment activities with global 3PLs.
• Maintain workflow tracking and operational databases in Notion and Slack.
• Manage multiple active DM pipelines while maintaining accuracy and attention to detail.
• Support high-volume order tracking and shipping coordination workflows.

Qualifications

• Near-native/expert English written fluency and strong reading comprehension.
• Ability to communicate with a warm, personable, professional, and non-robotic tone.
• Strong multitasking and organizational skills.
• Ability to manage multiple active messaging pipelines simultaneously.
• Comfortable with high-volume order tracking and shipping coordination.
• Experience in social media management, influencer outreach, or e-commerce community management is preferred.
• Experience with subscription-based e-commerce models is preferred.
• Experience with 3PL or warehouse coordination is preferred.

Requirements

• USB Headset with Noise Cancellation feature.
• Working Webcam.
• Computer with at least 1.8 GHz processor and at least 4GB RAM.
• Main Internet Service Speed: at least 25 Mbps cable connection.
• Backup Internet Service Speed: at least 10 Mbps.

Benefits

• Health Insurance (HMO).
• Performance Incentives.
• Job Security and Stability.
• Paid Training.
• Inclusive Culture.
• Upskilling Opportunities.
• 100% Work-From-Home.
• Exceptionally Supportive Team.
• Opportunities for Career Growth.
• Fun Work Environment.
• Holiday & Overtime Pay.

Schedule

9:00 AM – 6:00 PM AEST

Location

This is a remote job.

Salary Package (with HMO)

PHP 50,000 – PHP 53,000

Software Tools and Websites Required

• Instagram.
• TikTok.
• WhatsApp.
• Gorgias.
• Notion.
• Slack.

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.