[Hiring] DCX Communications Associate @DCX

Role Description

The DCX Communications Associate is a vital contributor to the company's overall communication strategy, ensuring that all messaging is cohesive, effective, and aligns with the organization's mission and values. The position has a pivotal role in managing and directing the communication efforts of DCX across various platforms, including social media, intranet, email, and printed materials. This position entails a broad range of responsibilities such as:

• Researching, writing, editing, and disseminating information about DCX to both internal and external audiences.

Qualifications

• Bachelor's degree with experience as a communications specialist or equivalent experience in a similar role is strongly desired.

Requirements

• Exceptional written and verbal communication skills, with the ability to convey information clearly and effectively to diverse audiences.
• Consistently approaches tasks and challenges with optimism and a solution-oriented mindset.
• Strong organizational skills, with the ability to manage multiple projects simultaneously and maintain attention to detail.
• Proficient at handling various tasks concurrently, efficiently prioritizing and managing time to meet deadlines.
• Innovative in generating new ideas and approaches to enhance communication strategies and content.
• Effective at working with cross-functional teams, building strong relationships, and fostering a cooperative work environment.

What You Will Do

• Develop and manage content for social media channels, ensuring consistent and engaging messaging.
• Create and update content for the company intranet, keeping employees informed and engaged.
• Draft and send out email communications, including newsletters and announcements.
• Produce printed materials such as brochures, flyers, and reports to support various company initiatives.
• Develop and produce podcast content that highlights DCX's people, culture, expertise, and stories while strengthening brand equity and engagement among employees, clients, job seekers, and the broader community.
• Actively seek opportunities to enhance the company's reputation and coordinate publicity events as needed to promote DCX effectively.
• Skilled in using design and publishing software to create high-quality, visually appealing communication materials.
• Conduct research to gather relevant information for communication materials.
• Write clear, compelling, and accurate content tailored to different audiences.
• Edit and proofread materials to ensure high-quality communication outputs.
• Collaborate with different departments to understand their communication needs and objectives.
• Develop and implement communication strategies that align with DCX's goals and values.
• Monitor and evaluate the effectiveness of communication campaigns, making adjustments as needed.
• Ensure that all internal and external communications are consistent, accurate, and align with DCX's messaging and brand guidelines.
• Develop, enforce, and update communication policies and procedures to maintain high standards and coherence in all communications.
• Track and analyze web, email, and social media metrics, providing detailed reports to management to assess the effectiveness of communication strategies and campaigns.
• Ensure all communications are consistent with DCX's brand guidelines and tone of voice.
• Prepare and manage communication plans for potential crises.
• Respond promptly and effectively to any communication challenges that may arise.

What We Look For

• Bachelor's degree in communications, journalism, public relations, or a related field.
• Minimum of 3+ years of relevant experience in a communications role.
• Strong verbal, written, and English communication skills.
• Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Proficient in desktop publishing software such as Canva, Adobe Photoshop, and other design tools.
• Skilled in video production and editing, with the ability to create engaging multimedia content.
• Proficient in Microsoft Office, particularly SharePoint, as well as content management systems and social media platforms.
• Experienced in consistent social media content creation, coordinating graphics, and managing social media accounts.

Benefits

• Salary Range: PHP 35,000 - 40,000
• Job Type: Full-time
• Work Shift: 2:00 AM – 11:00 AM CST (3:00 PM to 12:00 AM PHT)
• Workdays: Monday through Friday (USA)
• Industry-leading salary packages
• Permanent Work From Home Setup
• Transportation Allowance
• Company equipment provided
• Internet stipends upon regularization
• HMO Coverage
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth