[Hiring] Clinic Booking Administrator @Health Partners Group

Role Description

As a Clinic Booking Administrator, you will play a key role in supporting our clinical teams by organising and managing monthly on-site vaccination clinics. Your responsibilities will include ensuring that clinic schedules are uniform, well-organised, and run smoothly, while maintaining clear communication with all stakeholders involved.

• Liaising directly with sites to organise and confirm room reservations.
• Coordinating with clinicians attending the clinics.
• Communicating with third-party providers to arrange site coverage.
• Collaborating with on-site lead contacts to ensure smooth operations.
• Following the Clinic Booking Administrator step-by-step guide and checklists.
• Organising clinic dates and creating detailed clinic schedules.
• Booking vaccination appointments and managing appointment times.
• Ordering and managing vaccination supplies.
• Completing attendance reports and maintaining accurate records.
• Ordering blood kits for sites as needed.
• Rescheduling or cancelling clinics where required, ensuring minimal disruption.
• Filling cancelled appointments with employees on the reserves list.
• Working closely with the wider healthcare team to address any challenges and ensure seamless coordination.

Qualifications

• Proactive and organised individual with excellent communication skills, both verbal and written.
• Strong organisational abilities with the capacity to prioritise tasks effectively.
• Good IT skills, including experience with Outlook and Excel.
• Previous experience in customer service, scheduling, or healthcare administration is highly advantageous.
• Team player with a collaborative mindset.
• Attention to detail and problem-solving skills.
• Ability to adapt to changing circumstances.

Requirements

• Home based within the UK.
• Must be available to work during UK working hours.
• 37.5 hours per week, Monday to Friday between 8am and 6pm.

Salary

£24,784.50 per annum

Benefits

• Competitive annual salary dependent on qualifications and experience.
• Contributory pension scheme up to 6%.
• Life assurance.
• Starting on 25 days annual leave plus bank holidays, increasing with length of service.
• Have a day off for your Birthday (non-contractual benefit).
• Discounted gym membership.
• Cycle to work scheme.
• Health cashback plan.