[Hiring] Change Management and Adoption Consultant @Guidehouse

Role Description

The Change Management and Adoption Consultant will be responsible for supporting our client with their electronic health record (EHR) implementation. This position will help prepare end users for the new EHR through on-site support utilizing change management and training tools. You will be the go-to resource for new users of the system, providing them change management tools and resources, analyzing workflows end-to-end, answering questions, solutioning problems, and helping users get set for success when the new system is live. Establishing and maintaining relationships with stakeholders across the landscape will be critical in ensuring alignment with program objectives.

• Support change management implementation and execute the overarching change management strategy
• Deliver change management communication to inform the organization of the OCM program and upcoming organizational change
• Provide insight and manage coordinated change impacts across the impacted organizations/personas
• Support pre-go-live activities including training and adoption events
• Guide client conversations towards effective outcomes
• Educate business partners about the value of change management and engage the community of change practitioners across the organization
• Build relationships with your service line staff to ensure you are a key POC for them throughout the weeks leading up to go live
• Work with clients and team to identify opportunities for improvement
• Develop slide decks/presentations
• Collaborate with stakeholders to track progress on initiatives and workstreams

Qualifications

• Must be U.S. citizen and be able to obtain a Public Trust clearance
• Minimum of Bachelor's Degree
• Minimum 3-5 (5+ years preferred) of change management or training experience
• Ability to work 12-hour shifts on site during pre- and post go-live activities
• Experience working directly in the Oracle Health/Cerner EHR as a clinician, administrative staff, or other end user
• Knowledge of the use of Microsoft Office Products and related applications
• Demonstrates abilities and success with identifying and addressing client needs
• Must be organized, self-motivated and able to multitask in a fast-paced and dynamic work environment
• Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment
• Excellent written and verbal communication skills, including ability to present to executive leadership
• Ability to manage deadlines and recurring deliverables
• MUST BE WILLING TO TRAVEL UP TO 100%

Requirements

• Advanced degree in Public Health, Health Administration, Organizational Change Management or Business Administration (nice to have)
• Experience in health care information technology (HCIT) consulting with a major healthcare organization or large-scale IT transformation project (nice to have)
• Experience as a clinician (nice to have)
• PROSCI Change Management Certification (nice to have)
• CCMP Certification (nice to have)

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend