[Hiring] Lead Change Management Consultant @Ontrac Solutions

Role Description

OnTrac is seeking a Lead Change Management Consultant (L5) to join a contractor program within a Google-focused solutions practice. You will be the primary point of contact for strategic corporate and enterprise customers, leading large-scale technology adoption and transformation programs and holding strategic conversations with C-suite leadership. This is more than a delivery role; it is a mission-critical position focused on driving significant business outcomes for customers and on shaping an evolving change management practice, including its expansion into Artificial Intelligence.

The program centers on adoption of Google Workspace and Gemini Enterprise. We are looking for a change leader who is a subject-matter expert in both products, not a generalist who has simply used them, and who can pair that expertise with a track record of leading change at enterprise scale. This is a highly customer-facing role that calls for a professional and energetic demeanor.

• Location: United States, fully remote
• Travel: may be required for key implementation dates. Consultants are not placed on customer sites for the duration of a project.

Qualifications

• At least 8 years of external consulting experience in a Change Management Lead role.
• Demonstrated success leading large-scale enterprise transformations with 20,000+ users.
• Experience leading teams of Change Managers in a delivery setting (not as a formal supervisor).
• Proven experience leading change management programs tied to technology implementations.
• Experience working with and presenting to executives.
• Exceptional verbal and written communication skills.
• Sound business judgment, with the ability to think creatively and solve problems.
• Strong analytical skills and attention to detail, even under pressure.
• Ability to build trust-based relationships with senior colleagues and customers.
• High proficiency with Google Workspace and other cloud collaboration tools.
• A focus on delivering tangible results.

Requirements

• SME-level expertise in Google Workspace: you have led change and adoption for an enterprise Workspace deployment or migration (for example Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and Chat).
• SME-level expertise in Gemini Enterprise: you have led adoption of Gemini Enterprise, or of its predecessor Google Agentspace, for a customer.
• Cloud Digital Leader certification, or the ability to obtain it within 3 months of starting.
• Google Cloud Generative AI Leader certification, or the ability to obtain it within 3 months of starting.
• PROSCI Change Management certification is highly valued.

Benefits

• Experience moving customers to Google Workspace from Microsoft 365 or another collaboration suite.
• A Google Workspace administrator certification.
• Experience leading AI adoption programs, such as AI usage guidelines, AI Champions, or responsible-use training.
• Experience supporting pre-sales, including proposals, Statements of Work, and customer demos.