[Hiring] Amazon Channel Operations Lead @mindbodygreen

Role Description

mindbodygreen is seeking an Amazon Channel Operations Lead who will own the day-to-day operations of our brand’s Amazon business. The overarching goal is to drive incremental revenue, scale new customer acquisition, and maximize channel profitability.

We are looking for someone with 4+ years of relevant experience who is highly organized, detail-oriented, and comfortable working in the day-to-day operations of a growing supplements business.

This is a hands-on, execution-focused role that requires proactive communication. The ideal candidate enjoys getting into the details, solving operational problems, and ensuring that nothing falls through the cracks.

Role & Responsibilities

Marketplace Operations & Catalog Management

• Own day-to-day operations of Amazon Seller Central (FBA, Direct Fulfillment).
• Lead setup for all new SKUs, ASIN creation, UPC mapping, parent-child variations, and product launch sequences.
• Manage account health, resolve listing suppressions, correct UPC/title mapping discrepancies, and draft appeals for platform flags or suspensions.
• Oversee Amazon supplement compliance requirements, coordinating Certificate of Analysis (COA) uploads, lab testing workflows (e.g., third party lab /TRF ID processing), and regulatory documentation.

Supply Chain and Inventory Planning

• Assist with monthly sales forecasts and inventory replenishment models aiming for ~90 days on-hand inventory to prevent stockouts while managing storage fees.
• Assist with margin and unit-level P&L analyses accounting for COGS, 3PL fulfillment costs, Amazon referral fees, and advertising spend.
• Maintain reporting dashboards to monitor daily revenue velocity, unit sales, Buy Box share, and customer LTV metrics.

Requirements

• Experience: 4+ years of hands-on experience managing Amazon Seller Central (FBA/FBM) for direct-to-consumer or CPG brands (experience in dietary supplements, wellness, or food & beverage preferred).
• Technical Skills: Proficiency with Amazon Brand Registry, Seller Central support ticketing, lab compliance workflows, and analytics/reporting platforms.

Benefits

• Remote work (occasional site visits may be required)
• Generous discount on mindbodygreen supplements and personal care products