[Hiring] Senior Pricing Specialist, Account Management @Cardinal Health

Role Description

This role will be responsible for supporting specialty pharmaceutical customers through accurate pricing administration, contract validation, and data-driven analysis. They will review customer purchase and pricing data, identify discrepancies between contracted and invoiced pricing, evaluate purchasing trends, and translate findings into clear, actionable insights. This role requires exceptional attention to detail when validating product identifiers, customer account information, contract eligibility, effective dates, and pricing calculations.

Working closely with internal partners, the account manager will investigate pricing issues, coordinate appropriate corrections, and verify resolution while maintaining clear documentation. Success in this role requires strong Excel and analytical skills, disciplined quality checks, and the ability to manage competing priorities without compromising accuracy. This candidate will also support a coordinated backup coverage model for MSO customers, partnering with primary account managers to maintain continuity of service, address pricing inquiries, and ensure timely issue resolution during absences or periods of increased demand.

Responsibilities

• Monitor daily pricing and contract alignment using customer analytics.
• Extract and communicate critical insights that highlight opportunities for improvement or growth.
• Serve as supplementary point of contact for identified customer group.
• Deliver timely and effective issue resolution to maintain trust and satisfaction.
• Partner with internal teams such as GPO, Credit, Customer Service, and Sourcing to resolve complex issues and streamline processes.
• Act as a liaison to ensure alignment and accountability across departments.

Qualifications

• GPO contract knowledge required.
• Basic AI utilization understanding.
• Proficiency in Excel and Data Analytics.
• Familiarity with Google Sheets.
• Ability to multitask.
• Excellent communication skills both written and oral.
• Attention to detail.

Requirements

• Apply knowledge of specialty pharmaceutical distribution, pricing, contract eligibility, and GPO relationships to validate customer pricing and analyze purchase data using Excel and analytical tools.
• Contribute to pricing reviews, customer analyses, and process improvements of moderate scope and complexity, managing timelines and coordinating with internal partners while providing reliable backup coverage for MSO customers.
• Investigate discrepancies between contracted and invoiced pricing, evaluate potential causes and solutions, and partner with appropriate teams to coordinate corrections, verify resolution, and communicate actionable findings.
• Use validated data and established contract terms, guidelines, and approval requirements to prioritize pricing issues, determine appropriate next steps, and escalate exceptions beyond the role’s authority.
• Independently manage routine pricing validation, reporting, and customer follow-up with general guidance; seek direction on unfamiliar contract scenarios or complex issues and coordinate handoffs with primary account managers to maintain MSO service continuity.
• Demonstrate meticulous attention to detail by validating product identifiers, customer account information, contract eligibility, effective dates, and pricing calculations; review analyses for logical reasoning and accuracy, document findings and corrections, and follow team and organizational quality standards.

Benefits

• Medical, dental and vision coverage.
• Paid time off plan.
• Health savings account (HSA).
• 401k savings plan.
• Access to wages before payday with myFlexPay.
• Flexible spending accounts (FSAs).
• Short- and long-term disability coverage.
• Work-Life resources.
• Paid parental leave.
• Healthy lifestyle programs.