[Hiring] Technical Writing Manager @Cloudbees Inc
Mar 26, 2025 - Cloudbees Inc is hiring a remote Technical Writing Manager. 💸 Salary: unspecified. 📍Location: UK, Ireland.
About CloudBees
CloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.
Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.
CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud and wanting to accelerate their cloud transformation by years. CloudBees is helping customers build the future, today.
About the Role:
We're looking for an experienced Technical Writing Manager to lead our documentation team. The ideal candidate will oversee high-quality technical content development while mentoring writers and collaborating with cross-functional teams.
What You'll Do
- Grow a high performing team of Technical Writers
- Lead a team of remote Technical Writers, providing mentorship, guidance, and career development
- Help Technical Writers refine their writing skills by providing feedback on accuracy, clarity, and consistency
- Track and report on documentation metrics and team performance
- Advocate for user needs and documentation requirements throughout the organization
- Coordinate onboarding for new team members
- Produce high quality technical content
- Establish and maintain documentation standards, style guides, and best practices
- Collaborate with product, engineering, and design teams to align documentation with product roadmaps
- Prioritize the maintenance of content based on metrics and business cases
- Occasionally contribute to content projects
- Drive the technical content strategy
- Suggest new topics and creating processes to help the team deliver high quality content efficiently
- Utilize metrics and data analysis to refine content strategy
- Staying current with best practices, use of new (AI) technologies to deliver valuable content and user experience to customers
Role Requirements
- 5+ years of technical writing experience
- At least 2 years leading technical writing teams or projects for enterprise-level software
- Experience working with Agile development teams
- Native-level English language skills (written and spoken)
- Strong problem solving and communication abilities
- Proven track record developing technical writing talent
- Proficiency with Git, Jira, and markup languages (AsciiDoc, Markdown)
- Ability to work with subject matter experts to clarify and organize complex technical content
- Strong project management skills
- Experience with CI/CD technologies and processes (preferred)
- Experience implementing and maintaining a docs-as-code workflow (preferred)
We’re invested in you!
We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year. At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.
Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere.
Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses.
Scam Notice
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment.
All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com.
We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/.
Signs of a Recruitment Scam
- Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com”
- Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.
- If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.
- You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.
- You are asked for cell phone account information.
- You are asked to cash a check for “equipment” prior to start.
- You are offered a job offer immediately or without an interview.
#LI-Remote
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| 📍 | Be aware of the location restriction for this remote position: UK, Ireland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
UK, Ireland
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: UK, Ireland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
