[Hiring] Technical Writer @Rootshell Enterprise Technologies, Inc.

Role Description

We are actively seeking a Technical Writer for one of our clients. The ideal candidate will have a strong technical background and excellent communication skills.

• 3+ years experience working with developers facing platforms in a professional technical role
• Background in technical writing, product management, engineering, developer relations, solutions architect, or field/support engineering
• Good understanding of technical concepts like APIs and web applications
• Experience with GraphQL, JSON, and JavaScript (bonus)
• Strategic thinker who can identify opportunities in content strategy and execute new initiatives
• Demonstrated strong technical writing skills (samples will be requested)
• Technical project management skills and experience
• Amazing interpersonal communication skills
• Working knowledge of current DevOps tools and practices
• Experience with Git and "Docs-as-Code" authoring environments

Qualifications

• Experience working with identity and access management (IAM) solutions or related technologies
• Knowledge of Auth0 products and services
• Familiarity with markdown, HTML, and other documentation formats
• Experience with developer experience (DX) optimization
• Background in UX writing or information architecture
• Proficiency in using analytics tools to measure content performance
• Experience with localization and internationalization of technical content
• Demonstrated ability to lead cross-functional teams and influence stakeholders

Requirements

• Education: College Degree desired
• Required Skills: JAVASCRIPT, COMPUTER PROGRAMMING, IDENTITY AND ACCESS MANAGEMENT, JSON, WRITING SKILLS
• Additional Skills: AUTHENTICATION, DOCUMENTATION, HTML, OKTA, PRODUCT DOCUMENTATION, INFORMATION ARCHITECTURE, USER EXPERIENCE DESIGN, DEV OPS

Company Description

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US.