[Hiring] Technical Writer @Randstad

Role Description

Are you a Technical Writer with experience in SaaS technical writing and ability to translate complex technical workflows into clear and easy-to-read documents? Our large Alberta-based financial client is seeking a Technical Writer for a 4 month contract.

• Client: Financial Services
• Duration: 4 months with a hard cut-off
• Location: Remote
• Pay Rate: $79-95/hr INC
• Advantages: Advance your career by working with a top financial institution in Alberta.

Responsibilities

• Documentation Audit & Gap Assessment: Audit existing CreditLens user guides, analyze usage/feedback, and identify outdated procedures or missing functionality.
• User Guide Overhaul & Maintenance: Author, update, and standardize comprehensive user guides, technical manuals, release notes, and step-by-step procedure documents for the CreditLens SaaS platform and business banking release.
• Target Operating Models (TOMs): Translate complex technical system specifications and API/model updates into clear, structured, and easy-to-read documentation for end users and support teams.
• Resource Centralization: Maintain standardized, audit-ready documentation in shared repositories.

Qualifications

• Proven track record in software/SaaS technical writing, software user guide creation, and workflow mapping.
• Strong technical comprehension and ability to collaborate with developers, business analysts, and credit specialists.

Summary

If you're looking for a challenging yet rewarding opportunity that allows you to make a significant impact and grow your career, apply now and become an integral part of our client's mission to deliver excellence.