[Hiring] Indonesian Transcriber @Productive Playhouse

Role Description

This transcription project supports the development of talk-to-text technology. Your task involves listening to audio files from our online database and transcribing exactly what you hear, including some segment labeling. You will receive detailed guidelines to follow upon joining.

Workload depends on project needs, and tasks vary in length. You will be paid per audio minute.

Please note: This project is coordinated via Upwork, and all transcribers must have an Upwork profile to receive payment. Candidates who do not already have one are welcome to apply, but will be required to create a profile upon being hired.

Responsibilities

• Accurately transcribe a variety of files in accordance with client-specific Written Domain conventions (WDCs)
• Maintain a thorough understanding of each client’s guidelines, updating your knowledge as changes occur
• Produce high-quality, timely work for all assigned transcription projects
• Reference and apply current training materials and documentation as needed
• Identify and report technical issues or transcription concerns to the Division Services Manager
• Contribute ideas for improving workflows and transcription processes
• Participate in additional tasks or special projects as assigned

Qualifications

• Strong written and verbal communication skills with a collaborative, team-oriented mindset
• Ability to manage multiple projects and deadlines in a fast-paced, remote environment
• Exceptional attention to detail and accuracy under tight time constraints
• Excellent internet research skills, including creative problem-solving techniques
• Professionalism in navigating feedback, ambiguity, and evolving client needs
• Proficient in both Mac and PC environments; skilled in Microsoft Office and Google Workspace
• Adaptability and openness to continuous learning and feedback

Requirements

• Native-level (C2) proficiency in Indonesian (id_id), including the ability to read and write
• Excellent grammar/orthography and punctuation in the required language. You will be required to take an assessment.
• Have an Upwork profile, or be willing to create an Upwork profile
• High-speed internet access
• This project requires participants to have their own computer
• Access to e-mail
• Please note that the pay rate is in US dollars and payment will be made in US dollars. The amount in local currency will vary according to exchange rates.

Benefits

• Flexible schedule
• Work from home

Company Description

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children's language acquisition, our commitment to excellence, forward-thinking strategies, and worldwide cultural experience has proven key for delivering exceptional service.

Originally founded as an educational production company, Productive Playhouse made a mark with our award-winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.

Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity. Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.

At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.