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Developer Documentation Technical Writer
@BigCommerce, Inc.
[Hiring] Developer Documentation Technical Writer @BigCommerce, Inc.
Apr 05, 2025 - BigCommerce, Inc. is hiring a remote Developer Documentation Technical Writer. 💸 Salary: $82,948 - $140,279. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves joining the Developer Documentation team within BigCommerce’s Education org to help set the Go-to-Market educational content strategy.
- Develop and test tutorials, guides, and code samples tailored to developers and internal engineering and architect teams.
- Create content for both new and experienced developers with minimal direction.
- Support the Education team in creating and maintaining developer and user content, including documentation and training materials.
- Mentor junior technical writers to foster a transparent and collaborative knowledge-sharing environment.
- Identify and connect with key stakeholders within the company, including Product and Engineering, Strategic Business Development, Professional Services, and Marketing.
Qualifications
- 3+ years related professional experience in the technology industry as an engineer, technical product manager, developer community manager, developer advocate, developer educator, technical writer, or technically minded entrepreneur, or similar roles.
- 3+ years of experience with e-commerce tools and applications, inclusive of SaaS and open source storefronts, headless implementations, POS, PIM, OMS, ERP, and payment gateways.
- Great understanding of APIs and front-end development tools; capable of running API requests when given API docs or a Postman library.
- Good understanding of local development practices; able to run and modify a site locally using popular frameworks like Next.js and Nuxt.js, comfortable with HTML / CSS / JS.
- Excellent verbal and written communication skills; able to explain complex topics to a range of audiences.
- Proactive, transparent communicator who is mindful of stakeholder needs.
- Great understanding of GitHub.
- Extremely comfortable learning new things and asking for help from others.
- Able to manage time effectively, juggling multiple projects and deliverables simultaneously.
Company Description
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast-growing, mid-market businesses.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Writing
Writing
|
Salary
💸
$82,948 - $140,279
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
