[Hiring] Vacation Planning Associate @Hopesglobalgetaways

Role Description

We are looking for organized, motivated individuals who enjoy researching destinations, working with customers, and bringing vacation ideas together. As a Vacation Planning Associate, you will help clients sort through available choices and coordinate the details for vacations that match their interests, timeframe, and budget.

Planning requests can include all-inclusive resorts, cruises, family vacations, couples getaways, group trips, tours, special occasions, and international destinations.

• Learn about each client's vacation goals, preferred dates, budget, and interests
• Research destinations and experiences based on individual requests
• Locate suitable hotels, resorts, cruises, transportation, tours, and activities
• Review available options and identify choices that meet client priorities
• Prepare vacation recommendations and explain relevant details
• Help clients select services that fit their plans
• Coordinate requested arrangements through approved supplier resources
• Check traveler names, dates, and reservation information for accuracy
• Organize confirmations and other important vacation details
• Monitor deposits, final balances, and planning deadlines
• Follow up on pending client decisions or required information
• Provide updates as arrangements are completed
• Assist with general questions and routine reservation changes
• Maintain accurate client and planning records
• Continue building destination and supplier knowledge

Qualifications

• Strong communication and customer service skills
• Organized and able to manage detailed information
• Comfortable researching destinations and comparing options
• Careful attention to accuracy and deadlines
• Ability to manage multiple client requests and follow-ups
• Dependable and comfortable working independently
• Basic computer, email, and internet proficiency
• Willingness to learn online reservation systems and supplier platforms
• Reliable internet connection and compatible device
• Self-motivated and open to continued learning
• Must be at least 18 years old
• Must reside in the United States, United Kingdom, Spain, Mexico, Australia or another qualifying region

Training & Learning Resources

• Vacation research and planning techniques
• Client consultations and communication
• Supplier and reservation platforms
• Destination and vacation product knowledge
• Booking procedures and client support
• Professional certification opportunities
• Continued skill development and industry education

Benefits

• Fully remote opportunity
• Flexible part-time or full-time scheduling
• Beginner-friendly training
• No prior industry experience required
• Access to established supplier and professional resources
• Opportunities to develop planning, research, communication, customer service, and sales skills
• Travel-related discounts and industry benefits where applicable
• Continued professional development and virtual team resources