[Hiring] Principal Supply Chain Partner Manager @Instacart

Role Description

We are looking for a Principal Supply Chain Partner Manager to join the Instacart Business & Supply Chain team. This is a senior individual contributor role for someone who operates at the intersection of strategy, enterprise partnership, and cross-functional leadership. You will own Instacart's most complex and highest-impact supply chain relationships, setting the strategic direction for how we engage with and grow our largest distributors and network partners.

• Own the strategic relationship for Instacart's largest and most complex supply chain partners, including distributors, operating as their primary executive point of contact.
• Define and drive long-term partnership strategies that align partner goals with Instacart's commercial and product priorities, unlocking growth at scale.
• Lead and influence major cross-functional initiatives spanning Product, Finance, Marketing, Legal, Operations, and Partnerships — setting direction, resolving ambiguity, and holding teams accountable to outcomes without formal authority.
• Shape the strategic framework for how Instacart approaches distributor and supply chain partnerships broadly, including developing scalable playbooks, partnership models, and go-to-market strategies adopted across the team.
• Identify and develop net-new business opportunities — including new partner segments, product integrations, and commercial structures — that expand Instacart's footprint in the supply chain ecosystem.
• Serve as an internal subject matter expert on supply chain dynamics, competitive landscape, and partner needs, regularly informing executive and product strategy.
• Analyze complex, multi-variable datasets to surface insights that drive both individual partner growth and team-wide strategic decisions.
• Represent Instacart in high-stakes external settings including executive negotiations, industry forums, and partner QBRs at the C-suite level.
• Mentor and informally coach other partner managers, elevating the overall capability and strategic thinking of the team.

Qualifications

• 10+ years of experience in strategic account management, management consulting, business development, or a related field, with a track record of owning complex, senior-level partnerships.
• Demonstrated ability to develop and execute strategies that drive measurable, company-level impact.
• Experience influencing executive stakeholders — both internal and external — without formal authority.
• Exceptional analytical skills, with the ability to synthesize ambiguous data into clear strategic recommendations.
• Outstanding communication and executive presence, including the ability to lead C-suite conversations and represent the company externally.
• Proven ability to lead large, complex cross-functional initiatives from initiation through to results.

Requirements

• Deep expertise in supply chain, distribution, or retail ecosystems, with an established network of senior industry relationships.
• Experience structuring and negotiating sophisticated, multi-year partnership agreements with significant revenue or operational implications.
• Track record of building team-level frameworks, processes, or playbooks that scaled beyond individual impact.
• Experience in a high-growth technology company navigating rapid change and undefined problem spaces.
• History of influencing product roadmaps or company strategy based on partner or market insights.
• Comfort operating in environments where the path forward is not prescribed — and a bias toward creating clarity for others.

Benefits

• Highly market-competitive compensation and benefits.
• Remote work flexibility under the Flex First policy.
• Eligibility for a new hire equity grant as well as annual refresh grants.