[Hiring] Technical Integration Specialist @Vesta Innovations Inc.

Role Description

As the first Technical Integration Specialist on the Partnerships team, you'll:

• Be the go-to technical contact for the partnerships team, joining meetings alongside partnerships managers, answering technical questions, and leading demos of completed integrations.
• Be the first to review a partner's technical documentation, comparing how their systems handle data (including MISMO fields) to how Vesta does, and giving the product manager a clear summary of what's involved and where the gaps are.
• Support the product manager who owns what gets built, giving them the context they need, triaging questions with the partners, and advocating for our view on how integrations should work to provide the best customer experience.
• Guide integrations from testing through launch, coordinating the steps needed to get partner integrations certified, helping troubleshoot when something breaks, and keeping an eye on maintenance and enhancement requests.
• Be a trusted resource for the implementations team when customers are getting new integrations added and set up, helping troubleshoot any issues the customer runs into and working with the partner to make using the integration as seamless as possible.

Qualifications

• Experience on the integration or technical side at a mortgage technology company.
• Understanding of how these systems are built, where they break, and what it takes to get two of them talking to each other.
• Fast, resourceful problem-solver who can assess new partner technology quickly.
• Ability to spot risks before they become real problems.
• Trustworthy and valued by both partners and colleagues.

Requirements

• Experience in building long-term relationships rather than transactional ones.
• Ability to troubleshoot issues with new integrations.
• Experience working with partners to ensure a seamless integration experience.

Benefits

• Robust medical, vision, and dental coverage (approximately 100% of employee premiums covered).
• 401(k) plan.
• 16 weeks of fully paid parental leave for all new parents, birthing and non-birthing (including adoptions).
• Remote-first culture with hubs in the Bay Area and New York.
• Generous work-from-anywhere and wellness benefits.
• Monthly DoorDash credits.
• Open and encouraged flexible time off.
• Company offsites to connect with the team.