[Hiring] Systems Development Specialist @UNDP

Role Description

The applications developer will be responsible for the full lifecycle of UNV applications:

• Systems analysis and design
• Elicit, analyze and validate business requirements related to application development
• Develop software and infrastructure specifications of UNV systems
• Develop and translate business requirements into application functionality, specifications, and test plans
• Monitor infrastructural components of UNV applications and suggest options to improve designs
• Liaise with UNV staff in relevant business units, external IT specialists, and provide specialized advice to users
• Develop comprehensive system design diagrams, and clear user-facing release notes to streamline codebase maintenance and maintain solution continuity
• Communicate efficiently with business focal points to align systems enhancement with business requirements, communicate on the implementation progress and develop user guidance materials
• Apply rapid development and iterative prototyping to complex software problems

System development and maintenance:

• Develop and maintain UNV based applications
• Develop codebase for new features and functionalities for UNV systems
• Integrate UNV applications in a consistent manner (application integration, data integration, business rules integration)
• Perform impact analysis and change control and manage implementation of the changes
• Coordinate with outsourced company developers about the requirements to the system changes/development, security, accessibility, discussing technical issues and getting the solution as per agreed contracts
• Ensure optimum technical performance of the system, upgrade or enhance existing functionalities, troubleshoot and provide continuing user support, including resolving problems (Tier III applications support)
• Maintain and administer the databases (MSSQL Server & MySQL)
• Maintain and administer the Web Servers (Linux, Apache, PHP) and cloud based applications
• Provide training to the users on applications usage
• Assist in the preparation of periodic and ad-hoc reports and statistics
• Perform other duties within the functional profile as deemed necessary for the efficient functioning of the Office and the Organization

Qualifications

• Advanced University degree (Master’s degree or equivalent) in Software Engineering, Computer Science or other ICT-related studies is required; or
• A first-level university degree (Bachelor’s degree or equivalent) in the same areas in combination with two additional years of qualifying experience will be given due consideration in lieu of the advanced university degree
• Accreditation in a formal project management methodology (e.g. Prince2 or PMI) is desirable

Requirements

• Minimum five (5) years of relevant professional experience with a Master's degree, or
• Seven (7) years with a Bachelor's degree of relevant experience in cloud application analysis and development or related ICT/application maintenance functions is required
• Experience in developing Drupal Applications (Drupal development (Hooks, Services, Events, Plugins, components), Theming, Site building (Views, Rules, Webform, Multilingual), APIs & Integrations (REST, JSON:API, OAuth, GraphQL), Migrations (Migrate API, Drush, custom scripts), Performance optimization (Caching, Database tuning, CDN), Database (MySQL, PostGreSQL, Microsoft SQL), Security (OWASP, HTTPS, CSP)
• Experience in delivering application integration component using web services (APIs, AI agents)
• Experience in developing, configuring and administering Drupal content management system
• Experience in AI aided PHP development
• Experience with software deployment tools to cloud platforms (CI/CD) and processes
• Experience with modern issue tracking tools and GIT distributed version control
• Experience in Sharepoint development and Maintenance (.NET, PowerApps, Flow, Forms, REST Web services) is mandatory

Benefits

• Equal opportunity employer, encouraging qualified applicants from all backgrounds
• Commitment to creating an inclusive workplace
• Opportunities for career advancement

Company Description

The Information and Communication Technology Section (ICTS) serves as a strategic enabler and innovation partner for the United Nations Volunteers (UNV), driving digital transformation across the organization.

• Focus on artificial intelligence (AI), automation, and cutting-edge technologies
• Collaboration with all sections of UNV as a trusted business partner
• Governance and strategy initiatives ensuring data security and regulatory compliance
• Key digital tracks include Volunteer Management, Data Analytics, Cloud Computing, Service Management, Cybersecurity, ERP, Digital Advocacy, AI
• Prioritization of accessibility, seamless collaboration, and cyber-resilience