Role Description
Provide leadership and coordination for education, training, coaching, onboarding, and professional development initiatives for Financial Consultants and other sales-related positions. Partner with consultants throughout onboarding and their early years, helping them build the knowledge, skills, and confidence needed for long-term success. Design, build, and implement learning and development programs that enhance performance and align with organizational strategies, sales goals, and client service excellence.
Responsibilities and Duties
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New Consultant Onboarding and Development
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Collaborate with the distribution leadership team to enhance and deliver the consultant onboarding program and relationship-selling curriculum for Financial Representatives, Financial Consultants, and Stewardship Consultants.
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Conduct coaching sessions, both on-site and virtually, to enhance consultative sales skills and support consultants in delivering effective, advice-based recommendations.
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Develop and maintain a consultant development framework that supports growth beyond onboarding, serving as a key resource for new consultants.
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Provide guidance, coaching, and development to support regional goals, individual sales goals, and overall long-term success.
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Help analyze gaps and opportunities to grow.
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Partner with consultants, Regional VPs, and subject matter experts to identify development opportunities.
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Communicate regularly with Regional VPs regarding consultant progress towards development and sales goals.
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Ongoing Professional Development
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Help create, implement, and support training and development programs for Everence sales staff based on strategic direction.
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Identify learning opportunities, continuing education resources, and professional development pathways.
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Participate as a member of the Everence Sales Conference planning committee.
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Manage the development and delivery of learning through the learning management system and other modalities.
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Identify and establish partnerships with internal and external product partners and subject matter experts.
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Develop a tailored sales training program for Business Development Officers in coordination with Everence Federal Credit Union.
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Other duties as assigned by supervisor.
Qualifications
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Bachelorβs degree in a related field is preferred.
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Series 63/65 Licensure within six months of employment required.
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Three years of financial services/insurance sales experience preferred.
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Experience facilitating training, coaching, mentoring, or professional development programs preferred.
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Must understand and apply adult learning principles and development practices.
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Passion for developing people and fostering a culture of continuous learning.
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Proven and successful experience leading a training and development program.
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Demonstrated experience designing training materials and integrating effective learning techniques.
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Must have strong planning skills, flexibility, and the ability to implement.
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Excellent interpersonal and communication skills, both written and verbal.
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Strong leadership with a demonstrated ability to motivate and influence others.
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Must possess objective listening skills.
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Strong analytical skills; willing to do research and data analysis.
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Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
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Self-motivated and able to work independently while fostering collaboration.
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Willingness to travel as needed to support training, onboarding, and development initiatives.
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Alignment in supporting the Everence mission of empowering financial well-being for faith-inspired living.
Supervisory Responsibilities
Schedule
Location
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Goshen, IN or Lancaster, PA preferred, Remote considered