[Hiring] ServiceNow - CMDB and ITOM Developer @Diverse Lynx LLC

Role Description

• Design, develop, and maintain CMDB solutions within ServiceNow.
• Configure and support Discovery, Service Mapping, and MID Servers.
• Implement Identification and Reconciliation Engine (IRE) and CMDB governance processes.
• Integrate CMDB with ITSM, ITOM, Asset Management, and cloud platforms.
• Develop Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer solutions.
• Build REST/SOAP integrations with enterprise applications.
• Improve data quality, service visibility, and CMDB health across the organization.
• Support platform upgrades, troubleshooting, and performance optimization.
• Collaborate with stakeholders to align CMDB architecture with CSDM and ITIL best practices.

Qualifications

• ServiceNow Development experience
• Strong expertise in CMDB, Discovery, and Service Mapping
• Hands-on experience with ITOM and ITSM modules
• Knowledge of CSDM, IRE, and CMDB Governance
• Proficiency in JavaScript, Flow Designer, Integration Hub, and REST/SOAP APIs
• Experience with MID Server configuration and cloud integrations (AWS/Azure)
• Understanding of ITIL processes and best practices

Requirements

• AIOps/Event Management
• HAM, SAM, SecOps, or GRC exposure
• ServiceNow certifications (CSA/CAD/CIS-ITOM)

Company Description

Diverse Lynx LLC is an Equal Opportunity Employer. All applicants and employees are evaluated without discrimination, based solely on their qualifications, ability, competence and performance.

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