Role Description
We are seeking an experienced ServiceNow Database Developer responsible for the design, development, and maintenance of data models, data integrations, and database-layer components within the ServiceNow platform. Working within a DevOps model, this role combines deep ServiceNow data architecture expertise with broader database engineering skills to ensure data integrity, performance, and seamless data flows across enterprise systems.
Qualifications
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Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
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3+ years of ServiceNow platform experience with a focus on:
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Data architecture
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Import/Transform
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GlideRecord scripting
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Strong proficiency in SQL.
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Experience with relational database systems such as:
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SQL Server
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MySQL
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PostgreSQL
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Strong understanding of ServiceNow CMDB structure, CI relationships, and data model.
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Experience with REST/SOAP API integration patterns.
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Familiarity with DevOps practices, including:
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Version control
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CI/CD
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Structured release management
Requirements
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Design and manage ServiceNow table structures, including:
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Custom tables
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Table extensions
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Dictionary entries
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Relationships
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Database views
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Develop and maintain data import/export pipelines using ServiceNow Import Sets, Transform Maps, and Data Sources.
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Build and optimize complex queries using:
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GlideRecord
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GlideAggregate
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Encoded Query syntax
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Identify and resolve performance bottlenecks in database operations.
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Design and implement data migration strategies for platform upgrades, instance consolidations, and system onboarding initiatives.
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Develop and maintain integrations that move data between ServiceNow and external systems, including:
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Relational databases
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Data warehouses
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REST/SOAP endpoints
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ETL pipelines
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Collaborate with ServiceNow Developers and Administrators to ensure data model changes align with application architecture and platform best practices.
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Partner with reporting and analytics teams to design performant data foundations for dashboards and Performance Analytics indicators.
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Implement data governance standards, including:
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Field-level security
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Data classification
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Audit fields
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Retention policies
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Contribute to CI/CD pipelines by managing database-layer changes through Update Sets or source control.
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Ensure schema changes are properly tested and documented.
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Apply relational database concepts across SQL Server, MySQL, and PostgreSQL as they relate to ServiceNow architecture.
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Perform data audits, cleansing, and deduplication activities to maintain high data quality.
Company Description