[Hiring] Power Platform/Dynamics 365 Solution Architect @Knowledge Services

Role Description

Knowledge Services is seeking a remote Power Platform/Dynamics 365 Solution Architect for a contract through the end of June 2027 (potential for extension) with the State of Maine Office of Information Technology.

Work Location: 100% remote, but applicants must reside within the EST or CST time zones.

Please note that we cannot accept any candidates requiring C2C or those requiring sponsorship for a work visa.

Responsibilities

• End to end system design.
• Building and understanding Integrations.
• Ensuring Governance requirements are met.
• Report and dashboard design and delivery automation.
• Designing with Data and Application Security in mind.
• Design secure, compliant case workflows and build them using modern Dynamics 365 and Power Platform capabilities.

• Understand client requirements and how they translate in application features.
• Collaborate with a team of IT professionals to set specifications for new applications.
• Design creative prototypes according to specifications.
• Write high-quality source code to program complete applications within deadlines.
• Perform unit and integration testing before launch.
• Conduct functional and non-functional testing.
• Troubleshoot and debug applications.
• Evaluate existing applications to reprogram, update and add new features.
• Develop technical documents and handbooks to accurately represent application design and code.

Qualifications

• 3+ years with Dynamics 365 Customer Service.
• 2+ years with Power Platform.
• Demonstrated Dataverse architecture experience.
• Hands on model driven app experience.
• Strong communication skills.

• Bachelor's or Master's Degree in a relevant field of work or equivalent work experience.
• Preference for candidates with previous Case Management knowledge, experience in the DHHS or other hospital or healthcare systems.
• Developing Health and Human Services, behavioral health, healthcare, or case management applications.
• Microsoft technologies including Azure, Power Platform, Dynamics 365.
• Implementing HIPAA-compliant solutions.
• Designing reporting and dashboard solutions using Power BI or comparable platforms.
• Document management and records retention systems.
• Implementing SSO, MFA, RBAC, and audit logging in regulated environments.
• Data migration from legacy systems.
• Supporting government or public-sector technology projects.

Requirements

• Full software development life cycle (SDLC) methodologies, including requirements analysis, system design, development, testing, deployment, and maintenance.
• Case management and electronic record systems supporting complex client-centered workflows.
• Relational database design, data modeling, normalization, and reporting architectures.
• Business process automation and workflow-driven application design.
• Application security principles, identity management, role-based access control, and least-privilege access models.
• HIPAA Privacy and Security Rules and healthcare data protection requirements.
• 42 CFR Part 2 confidentiality requirements and sensitive behavioral health information management.
• Audit logging, records retention, legal hold requirements, and compliance reporting.
• State and Federal accessibility requirements, including Section 508 and WCAG standards.
• Secure document management, electronic forms, document repositories, and records management solutions.
• Authentication technologies including Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
• Reporting, dashboarding, analytics, KPI development, and operational performance measurement.
• Data migration strategies, historical record retention, and legacy system modernization projects.
• Application integration patterns, APIs, data exchange mechanisms, and secure export processes.
• Agile delivery frameworks, backlog management, and iterative solution development.

Skills

• Designing and developing enterprise web applications supporting complex business processes.
• Translating business requirements into technical specifications and application architecture.
• Developing configurable workflow solutions for referrals, assessments, treatment plans, reviews, and discharge management.
• Designing and implementing reporting solutions, dashboards, and ad hoc data extraction capabilities.
• Database development, query optimization, stored procedures, and reporting data structures.
• Implementing role-based security models and data access controls.
• Developing secure document upload, storage, retrieval, and retention functionality.
• Designing user-friendly interfaces that support structured data entry and workflow prompts.
• Implementing validation rules, required fields, automated notifications, and workflow controls.
• Developing audit trails, activity monitoring, and compliance-focused system controls.
• Data conversion, migration, and archival solutions for legacy systems.
• Creating technical documentation, system specifications, support documentation, and knowledge transfer materials.
• Troubleshooting application defects and resolving production issues.
• Collaborating with business stakeholders, analysts, architects, security personnel, and project managers.
• Performance tuning, application monitoring, and operational support.

Abilities

• Design secure, scalable, and maintainable enterprise applications.
• Analyze complex business requirements and recommend effective technical solutions.
• Balance business needs, user experience, regulatory requirements, and technical constraints.
• Design systems that support highly sensitive and confidential client information.
• Create solutions that provide comprehensive reporting, operational visibility, and actionable analytics.
• Ensure compliance with security, privacy, auditability, and accessibility requirements.
• Evaluate modernization options and recommend appropriate technologies and architectures.
• Develop configurable workflows that improve consistency, efficiency, and data quality.
• Identify and mitigate application, security, operational, and data management risks.
• Work effectively with diverse stakeholders across technical and business disciplines.
• Communicate technical concepts clearly to non-technical audiences.
• Prioritize competing work demands and deliver high-quality solutions within project constraints.
• Support application implementation, user acceptance testing, deployment, and production stabilization.

Preferred Qualifications

• Developing Health and Human Services, behavioral health, healthcare, or case management applications.
• Microsoft technologies including Azure, Power Platform, Dynamics 365.
• Implementing HIPAA-compliant solutions.
• Designing reporting and dashboard solutions using Power BI or comparable platforms.
• Document management and records retention systems.
• Implementing SSO, MFA, RBAC, and audit logging in regulated environments.
• Data migration from legacy systems.
• Supporting government or public-sector technology projects.

Desired Competencies

• Systems Analysis.
• Business Process Analysis.
• Solution Architecture.
• Database Design.
• Security by Design.
• Regulatory Compliance.
• Application Modernization.
• Data Analytics and Reporting.
• Stakeholder Engagement.
• Technical Leadership.

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Applicants with disabilities may contact the Talent Division via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Talent Services Team at [email protected] or 317.806.0005.