[Hiring] Lead ServiceNow Developer @LIGHTFEATHER IO LLC

Role Description

LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting.

Major responsibilities include:

• Helping design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow.
• Providing architectural input and helping maintain stability of the overall platform by ensuring the appropriate design and development standards are always used.
• Working independently and as a technical team member.
• Working in multiple instances and domains, supporting internal and external customers.
• Utilizing an Agile/Scrum methodology to manage development work.
• Advising functional and admin teams on design, development and overall ServiceNow best practices.
• Collaborating with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements.
• Solution and develop requested enhancements to existing ServiceNow applications.
• Scripting Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
• Facilitating and supporting the rollout of new application and enhancements in ServiceNow.
• Analyzing system performance issues and determining performance enhancements.

Qualifications

• 5+ years of experience as a ServiceNow Developer.
• Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.).
• Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.
• Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills.
• Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices.
• Experience working on project teams that leverage Agile/Scrum.
• Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring.
• Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions.

Requirements

• U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance.

Preferred

• ServiceNow CAD (Certified Application Developer).

Benefits

• You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs.
• Experience variety, fulfillment, and the opportunity to work with some of the best in the industry.

Company Description

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.