[Hiring] Gen AI Application Developer @Shree Narayani Networking Solutions

Role Description

The consultant will design, develop, and enhance AI-powered applications for an AWS Contact Center as a Service (CCaaS) platform using various AWS services. The role focuses on:

• Conversational AI
• AI orchestration
• Secure integrations
• API development
• Automation
• Cloud-native application development

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (Master's preferred)
• 2–4+ years of software development experience
• Strong Python development experience with AWS Lambda
• Hands-on Amazon Connect administration and configuration
• Experience integrating Amazon Lex V2
• Knowledge of conversational AI design
• Experience with Infrastructure as Code (CloudFormation)
• Strong communication and documentation skills
• U.S. Citizen eligible to obtain a Public Trust Clearance

Requirements

• Develop and maintain Amazon Connect contact flows, routing profiles, and queues
• Integrate Amazon Lex V2 chatbots into Amazon Connect
• Configure Amazon Q in Connect and Contact Lens for AI-assisted customer support
• Build AWS Lambda (Python) functions for AI orchestration
• Develop Retrieval-Augmented Generation (RAG) solutions using Amazon Bedrock and OpenSearch
• Build secure APIs and backend services for AI-powered customer interactions
• Implement AI guardrails, prompt engineering, PII redaction, and compliance controls
• Support CloudFront, AWS WAF, and secure web chat integrations
• Develop and maintain CI/CD pipelines and infrastructure using CloudFormation
• Monitor cloud applications using CloudWatch and maintain technical documentation

Benefits

• Active Public Trust Clearance or ability to obtain one
• Strong hands-on experience with Python and AWS Lambda
• Proven experience with Amazon Connect and Amazon Lex V2
• Experience building Generative AI applications using Amazon Bedrock, OpenSearch, and RAG
• Knowledge of CloudFormation, Git, CI/CD, IAM, KMS, and secure cloud development
• Strong understanding of AI safety, PII protection, and Government cloud compliance
• Excellent communication skills and ability to work independently on a Government IT project