[Hiring] VP or SVP Sales @TDS Global Solutions

Role Description

The Vice President or Senior Vice President of Business Development will drive new business growth by identifying, developing, and closing enterprise BPO, CX, and technology-enabled transformation opportunities with national and international companies. This is a highly visible individual contributor role with ownership of the full sales cycle, from initial outreach through contract execution.

Primary Responsibilities

• Develop and execute targeted sales strategies aligned with the company’s growth priorities and target industries.
• Personally originate new opportunities through executive outreach, industry relationships, advisors, partners, networking, and events.
• Own the full new-logo sales cycle, including prospecting, qualification, solution development, proposals, commercial negotiations, contracting, and close.
• Build trusted relationships with C-suite executives and senior decision-makers, positioning the company as a strategic partner.
• Partner with solutions, operations, technology, AI, finance, pricing, legal, marketing, and executive teams to develop differentiated client solutions.
• Communicate the value of BPO and CX services, AI-enabled operations, automation, analytics, and digital transformation.
• Develop business cases and executive presentations that connect solutions to productivity, cost savings, customer experience, revenue growth, and risk reduction.
• Negotiate commercial structures, including FTE-based, transaction-based, consumption-based, and outcome-based models.
• Maintain a qualified pipeline to achieve annual new-logo revenue and bookings targets, with accurate forecasts and disciplined CRM management.
• Stay informed on competitors, buyer priorities, emerging technologies, and commercial trends to strengthen market positioning.
• Ensure a smooth transition to account leadership following contract execution.

Qualifications

• Strategic hunter with the initiative, persistence, and competitive drive to originate and win new business.
• Executive presence and credibility with C-suite leaders and senior stakeholders.
• Consultative sales approach with strong commercial judgment, problem-solving, and negotiation skills.
• Excellent written communication, executive presentation, organization, and time-management skills.
• Collaborative leadership style with the ability to mobilize cross-functional teams without direct authority.
• Self-directed, resilient, and comfortable managing multiple complex pursuits in a fast-moving environment.

Requirements

• Significant enterprise sales experience in BPO, CX, customer care, digital transformation, technology-enabled services, or a closely related industry. Direct BPO or CX sales experience is strongly preferred.
• Verifiable success personally originating and closing new-logo enterprise business, including complex opportunities involving multiple stakeholders.
• Established, current relationships with C-suite executives, senior decision-makers, advisors, or industry influencers in target markets.
• Proven ability to build pipeline through independent prospecting and relationship development, beyond existing accounts, inbound leads, and formal RFPs.
• Experience developing strategic pursuit plans, executive relationship strategies, and sales approaches that result in closed business.
• Ability to communicate the business value of AI, automation, analytics, digital capabilities, and technology-enabled CX solutions.
• Experience building ROI-based business cases and navigating enterprise procurement, pricing, contracting, security, technology, and legal processes.
• Strong pipeline management, sales forecasting, CRM, and standard productivity tool skills.
• Bachelor’s degree in business or a related field preferred; equivalent relevant experience will be considered.

Other Position Requirements

• Willingness to travel extensively.
• Ability to discuss sales performance over the previous 3–5 years, including new-logo revenue, total or annual contract value, average and largest deal size, quota attainment, and percentage of pipeline personally originated.