[Hiring] Technical Sales Support Representative @ITT

Role Description

The position will be in charge to position ITT Goulds as the best pump supplier for main projects, increasing slurry/verticals pump installed base. Responsibilities include:

• On-site installation, service, repair, process and development support, test support, troubleshooting, and training of products at customer facilities in a timely and cost-effective manner.
• Help customers with the operation and maintenance of the pumping system.
• Act as company experts with customers on administrative and technical matters.

Qualifications

• EDUCATION: Mechanical, Electrical, Industrial Engineer.
• CREDENTIALS OR CERTIFICATIONS:
  • Vibration Analysis Level I (Level II Desirable)
  • Shaft Alignment certification (Desirable)
  • English (Intermediate - Advanced)
• EXPERIENCE: At least 3 years of verified experience in:
  • Pump Start-up & operation.
  • Predictive / corrective pumps maintenance.
  • Pump Test and API Norms Reference.
  • Work Under Pressure.
  • Personal Training skills.
• SPECIFIC KNOWLEDGE / TECHNICAL COMPETENCIES:
  • Full knowledge on Hydraulics & Centrifugal Pumps.
  • Intermediate Electric Motor & Diesel Engines knowledge.
  • Basic VFD Operation.
  • Basic Process Knowledge.

Requirements

• Identify potential pump repair opportunities.
• Pump Commissioning and Start-up.
• Warranty Evaluation on-site.
• Customer surveys and evaluations.
• Diagnoses and troubleshooting Repairs.
• Prepare detailed Service Reports for customers and company.
• Follow the company expenses policy and submit expense reports in timely matters and within the limits established in the company expenses policy.
• Maintain tools/work equipment in good working conditions.
• Problem solving.
• Maintain a customer focus to ensure customer satisfaction.

Company Description

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries.