[Hiring] Surface Specialist @Microsoft

Role Description

Be the Surface sales leader and Technical Product expert for your assigned set of accounts as part of the Modern Workplace team:

• Drive new revenue growth across the entire Surface device and accessories portfolio.
• Demonstrate excellence in pipeline management to achieve monthly forecasts.
• Compete aggressively to win new business and drive Surface market penetration while growing customer mindshare, sharing best practices and use bases with the extended community throughout.
• Deliver technical product briefings to customers (BDMs and TDMs) to drive success of new and updated Surface device portfolio.
• Be the interface to the customer and orchestrate a v-team of resources to solve customer problems.
• Extend relationships beyond IT to business decision makers, helping customers envision & achieve digital transformation.
• Solve customer business challenges by presenting the value of Surface devices, including use cases, financial analysis, ROI, etc.
• Own opportunities from start to close as a v-team leader; orchestrate internal and external resources; leverage partners to scale sales on hardware refresh, upsell and expand sales motions; engage Modern Workplace sellers to attach Microsoft 365.
• Leverage and drive awareness of all available market promotions, offers, sales initiatives and programs.
• Help identify and diagnose technical and competitive blockers and respective solutions for sales opportunities and usage decision blockers and engage the right resources to overcome these blockers.
• Share practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft solutions.
• Shape current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering.
• Lead technical presentations, demonstrations, workshops, proof of concepts, and pilots to explain, demonstrate, and prove to our largest customers the capabilities of Microsoft's products and services.
• Own winning the technical decision at customers for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.
• Work with partners and others at Microsoft, as well as use our core tools, social connection tools, and AI driven data to extend your reach and the reach of your team, focusing on satisfying important customer needs.
• Continuously nurture and expand sales, business, product, technology, and competitive knowledge and readiness.
• Participate in internal Microsoft sales communities and in the broader industry through in-person events, Teams sites, community gatherings and more.
• Continuously build and enhance your technical acumen, sales and professional skills and competitive readiness.
• Drive the success of others through peer mentoring, knowledge sharing, and documentation of Insights.
• Embody our culture and values.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 2+ years experience in technology-related sales or account management OR equivalent experience.
• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 3+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 5+ years experience in technology-related sales or account management OR equivalent experience.
• 2+ years of solution or services sales experience, with experience managing enterprise sales opportunities and developing pipeline within an assigned territory or customer portfolio.
• Experience closing complex technology deals, with demonstrated ability to manage opportunities from qualification through negotiation and close.
• Experience selling hardware, devices, or related technology solutions in a commercial or enterprise environment.
• Understanding of modern workplace technologies, including Windows PCs, device management, and cloud or hybrid environments.
• Experience engaging and influencing senior business and technical decision makers, including delivering persuasive presentations and articulating business value.
• Experience collaborating across sales, technical, partner, marketing, and services teams to develop solutions and drive customer outcomes.
• Demonstrated ability to manage sales execution disciplines, including forecasting, pipeline management, opportunity management, and CRM hygiene.

Requirements

• Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.

Benefits

• Solution Area Specialists IC3 - The typical base pay range for this role across the U.S. is USD $88,000 - $150,100 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $114,500 - $165,700 per year.
• Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here .