[Hiring] Strategic Accounts Manager @Tennant Company

Role Description

The role drives the strategic direction of Building Service Contractors Strategic Accounts by developing growth-focused strategies, strengthening key customer relationships, developing new accounts, aligning plans across leadership, and overseeing performance metrics, competitive positioning, and budget optimization to support long‑term business success. This Strategic Accounts Manager role is remote and open to candidates located anywhere in the lower 48 states.

General Responsibilities

• Develop and execute enterprise strategies that analyze and reflect the BSC customers’ buying needs, emerging trends, critical opportunities, and metrics that will increase sales, market share and profitability across the Strategic Accounts channel.
• Maintain strong business relationships with key strategic contacts.
• Conduct quarterly reviews of each account focusing on business progress and development, changing customer needs, problems, financial metrics, partnership opportunities and obstacles.
• Communicate effectively with senior leadership and field leadership across all channels, laying out strategy, progress and redirection if needed.
• Look for new opportunities and bring new customers to the portfolio.
• Maintain strong knowledge of all products, services and applications.
• Provide overall vision and strategic direction for the BSC Strategic Accounts business.
• Develop metrics, standards and processes for the BSC Strategic Accounts team.
• Allocate resources to support competitive strategies and produce high returns.
• Maintain a broad overview of the competitive landscape and develop strategies to differentiate ourselves from our competitors.
• Plan and manage department expenses identifying areas for future optimization.

Qualifications

• Bachelor's degree or above.
• 10 years of overall business experience, including:
• Minimum of five years strategic, direct or distribution sales experience, preferably to the BSC vertical market but not essential.
• Demonstrated experience developing and executing against sales and marketing strategies.
• Demonstrated experience leading remote teams of varying functions and abilities.
• Track record of success with both sales performance, new business development, performance management and team leadership.

Benefits

• A comprehensive benefits package including multiple medical plan options.
• 401(k) with a 100% match up to 6%.
• Paid vacation time.
• 8 paid company holidays and 3 personal holidays.
• Dental and vision coverage.
• Wellness rewards.
• Robust family support programs.
• Company‑paid disability and life insurance.
• A full Employee Assistance Program.

Company Description

Tennant Company is a globally recognized leader in the cleaning equipment industry with more than $1B in revenue. For the past 150 years, we have been passionate about developing and manufacturing innovative and sustainable solutions for our customers. We are committed to stewardship and creating a cleaner, safer and healthier world.