[Hiring] Senior Director, Revenue Operations @STACK Construction Technologies

Role Description

The Senior Director of Revenue Operations will lead the strategy, processes, technology, and data behind STACK's revenue teams, focusing on building a signal-led go-to-market motion that helps us attract prospects, grow accounts, and retain customers. This role turns buying, usage, and partner signals into clear, timely action for our revenue teams. Our Senior Director of Revenue Operations will report to the Chief Growth Officer, lead the Revenue Operations team, and work collaboratively with the Revenue, Product, and Finance teams.

Your Most Important Initiatives:

• Own the revenue operations strategy and roadmap, aligning sales, account management, marketing, partnerships, product, and customer success around shared KPIs and a signal-led go-to-market motion.
• Build and lead a signal-led revenue engine that captures and unifies buying signals into a single view of account readiness.
• Design signal-based account scoring, routing, and plays for sales and customer success teams.
• Instrument the product-led funnel, including trial starts, activation, paywall hits, self-serve purchases, and product-qualified lead handoffs to sales.
• Track partner-sourced and partner-influenced pipeline, deal registration, and co-sell attribution.
• Own forecasting, pipeline health, and revenue analytics, and run the operating cadence.
• Build dashboards leaders actually use and flag risks early.
• Support Customer Success with renewal forecasting, health scoring, churn analysis, and expansion pipeline tracking.
• Own one source of truth for funnel stage definitions and enforce data hygiene.
• Own the revenue technology stack, ensuring systems integrate cleanly and report the same numbers.
• Lead the use of AI across revenue operations with clear guardrails for data quality, security, and responsible use.
• Build the annual and quarterly revenue plan, including bookings, pipeline coverage, capacity models, and quotas.
• Design territories, account segmentation, and ICP tiering.
• Run systems and process onboarding for revenue teams and document playbooks.
• Serve as the primary strategic partner between Sales, Account Management, Marketing, Finance, Product, and Operations leadership.
• Lead, hire, and develop the Revenue Operations team.

Qualifications

• 8+ years in Revenue Operations, Sales Operations, or go-to-market operations, including 3+ years leading teams (required).
• Experience building or scaling a signal-led or intent-based go-to-market motion (required).
• Experience operating a product-led or self-serve motion (strongly preferred).
• 5+ years working with Salesforce (required) and other systems like HubSpot, Gong, Pendo, etc. (each ideal).
• Hands-on experience applying AI in go-to-market operations (required).
• Ability to evaluate AI tools and drive adoption across revenue teams.
• Experience building annual revenue plans, capacity models, forecasts, territories, quotas, and compensation plans in partnership with Finance.
• Track record of defining and governing funnel stages, attribution rules, and lead routing across Sales and Marketing.
• Strong data and analytics skills; SQL or BI tool experience is a plus.
• B2B SaaS experience required; construction technology experience is a plus.
• Project and change management experience.
• Strong executive communication (verbal and written).
• Strong organizational skills, time management, and the ability to prioritize and multi-task.

Benefits

• Opportunity to work in a fast-paced, growth-oriented, remote-first environment.
• Async-friendly environment with a focus on ownership and deep work.
• Be part of a dynamic, supportive team where your contributions are valued.
• Health insurance (medical, dental & vision), life insurance, 401(k) & paid time off.
• Compensation range for this role is around $165k- $220k USD.