[Hiring] Director, Grant Management & Revenue Operations @Points Of Light Institu

Role Description

The Director, Grant Management & Revenue Operations leads enterprise processes for philanthropic grants and earned-income agreements, from proposal development through implementation and closeout. Reporting to the Senior Director, Enterprise Operations, the Director builds and refines grant administration and financial workflows, including partnering with Finance to establish grant accounting processes in Blackbaud as Points of Light’s grant portfolio grows.

The Director partners with Development, Corporate Programs/Business Development, Finance, delivery leaders and Salesforce teams to clarify commitments, monitor performance and resolve risks. The role supervises the Senior Manager’s day-to-day grant and contract administration and leads ongoing staff training and process adoption. The ideal candidate combines analytical judgment, influence and people leadership with an adaptable approach to building and improving processes.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 8+ years of progressively responsible experience in grant management, revenue operations, nonprofit operations or a related function.
• Demonstrated experience designing and implementing grant management and grant accounting processes with Finance, including restricted grants, financial documentation and reconciliation.
• Hands-on experience configuring or implementing grant accounting workflows in Blackbaud strongly preferred.
• Relevant certification or advanced training in project management, process improvement or grants management (e.g., PMP, Lean Six Sigma or CGMS) preferred.
• Experience supervising staff, leading cross-functional initiatives, developing procedures and training colleagues through process or system changes.
• Working proficiency with Salesforce or comparable CRM software and Microsoft 365, particularly Excel, SharePoint and Teams; experience improving workflows across financial, CRM and collaboration systems. Asana experience preferred.
• Ability to create a welcoming work environment for all.

Requirements

• Strong project management, process design and analytical judgment, with attention to agreements, financial information and deadlines.
• Adaptability and comfort with ambiguity: willing to test approaches, incorporate feedback and evolve processes while maintaining accountability.
• Excellent communication, facilitation and influence; ability to teach colleagues with varying experience and drive adoption across teams.
• Ability to prioritize competing needs, resolve issues and coach staff in a collaborative, respectful environment.
• Commitment to continuous improvement, integrity, discretion and Points of Light’s mission.

Benefits

• Competitive compensation and excellent benefits including a robust PTO program: 18 days of PTO (increases to 20 days after three years of service) and 10 holidays; plus, we are closed December 25-January 1.
• Medical, dental and vision benefits offered.
• Free life insurance, along with long-term and short-term disability.
• A 403(b) program with employer match.
• Parental leave and one day of volunteer time off per month.