[Hiring] Senior Account Manager, AI Sales @Vertiv

Role Description

This is a remote role, preferably based out of Central US major market. The Sr. Account Manager, AI Sales serves as a key resource and trusted advisor to OEM customers/partners wanting to deploy AI in their data center and edge sites. This role engages with end users, server OEMs, and strategic partners in designing and optimizing AI-ready data center environments, providing expertise and best practices in Vertiv thermal, power, and rack solutions.

• Acts as the single point of contact/subject matter expert (SME) for customers evaluating data center infrastructure for AI workloads.
• Engages with IT and facilities leaders, as well as operations teams, to align AI infrastructure with business objectives.
• Understands customer pain points and translates them into tailored thermal, power, and infrastructure solutions for high-density AI deployments.
• Maintains strong and consistent engagement with internal application engineers, lines of business, and sales leadership.
• Drives strategic conversations across various market segments (Server OEMs, Strategic Alliance Partners, CSP, NeoCloud, and Enterprise data centers).
• Leads on-site and virtual technical discussions, guiding customers through the AI infrastructure buying journey.
• Acts as key contributor and part of the OEM sales team aiding in all aspects of the technical sales conversations.

• Advises customers on best practices for AI-ready data center infrastructure, including:
  • Liquid cooling & thermal management for high-power AI servers.
  • High-density power distribution and redundancy strategies.
  • Racks, PDUs, and airflow optimization for AI server clusters.
  • Edge AI infrastructure deployment for real-time data processing.
• Positions company solutions against competitors, identifying unique differentiators to drive customer adoption.

• Participates in training partner Solutions Architects on how to position, sell, and implement AI-focused data center infrastructure.
• Helps develop and deliver “Train the Trainer” programs to scale knowledge across the Server OEM business partners.
• Works closely with Server OEMs, strategic alliances, channel partners, and integrators to ensure they effectively position AI-ready infrastructure.

• Provides Voice of the Customer (VOC) insights to internal teams, influencing product development and roadmap strategy.
• Identifies market gaps and emerging AI infrastructure trends, ensuring our solutions stay ahead of customer needs.
• Conducts competitive analysis to strengthen our positioning in thermal, power, and IT infrastructure for AI deployments.
• Collaborates with BU/PLs and CTO organizations to enhance solutions based on real-world customer feedback.

Qualifications

• Bachelor’s degree with emphasis in Engineering or related technical field (or equivalent combination of education and experience).
• 10+ years of experience in the data center industry.
• Experience working with or for a hardware/infrastructure manufacturer, server OEM.
• Strong sales acumen, with experience in customer-facing roles and solution selling.
• Must be resourceful, self-motivated, customer focused, and work well in a team environment.
• Strong problem-solving skills.
• Ability to drive strategic conversations with CIOs, CTOs, and data center operations teams.
• Experience working with channel partners, resellers, and integrators.
• Familiarity with AI workloads, high-performance computing (HPC), and edge AI deployments.

Requirements

• Thermal management, power systems, or IT rack solutions experience.

Benefits

• Comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k.
• Eligible for additional rewards, including merit increases, annual bonus, and stock.
• Opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization.