[Hiring] Senior Field Account Manager @Butler/Till

Role Description

A highly experienced and client-centric Senior Field Account Manager leads strategic relationships with key accounts in the digital media space. The Senior Field Account Manager provides a tailored client experience, ensuring every client interaction is personalized, proactive, and results-driven. This position serves as the primary point of contact for high-value clients, driving digital media strategy, campaign performance, and long-term growth. This role will demonstrate confidence, energy, professionalism, and influence with all client interactions.

Qualifications

• 4-6+ years of experience in Account Management
• 4-6+ years of experience in end-to-end sales solutions
• 4-6+ years’ experience with CRM software
• Deep understanding of digital media platforms, performance metrics, and campaign strategy
• Solution-focused sales experience with a strong understanding of consultative selling and sales strategies
• Demonstrated success in integrating social media strategies with broader marketing and sales initiatives
• Bachelor’s degree in Sales, Marketing, or Communication preferred – A combination of education and experience will be considered
• Strong understanding of content creation, storytelling, and brand voice for social platforms
• Ability to identify emerging trends and leverage them to enhance engagement and conversion
• Proven track record in account management with cross-sell expertise
• Excellent communication and presentation skills
• Self-motivated, results-oriented, and able to thrive in a fast-paced environment

Requirements

• Experience marketing at larger scale events such as trade shows exhibiting
• Outside sales experience
• Experience with marketing products; branding and digital marketing

Benefits

• Compensation range for this position is $55,000 - $87,000
• Includes ESOP (employee stock ownership plan)
• Annual bonus
• Full benefits package
• Paid time off benefits, including 100% paid parental leave

Core Competencies

• CUSTOMER FOCUS/CLIENT INTIMACY: Seeking to understand client business challenges/needs and delivering continuous value to our clients
• COLLABORATIVE: Working with teams and across the organization with ease
• OWNER AGILITY: Able to continuously learn and quickly adapt to changing circumstances
• RESULTS DRIVEN: Accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
• DISCIPLINED: Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting

Travel Requirements

All employees, regardless of role or geographic location, are required to travel to Rochester during their initial onboarding period (ideally within the first 4 weeks of employment) and annually for the Shareholder’s Summit held in June.

Work Environment & Physical Demands

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate (i.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation may be requested to enable individuals to perform the essential functions.

Commitment to Diversity, Equity, Inclusion, and Belonging

Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you'll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.

EEO Disclaimer

Butler/Till is an Equal Opportunity Employer to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.