[Hiring] Senior Account Director - Enterprise @Lumen

Role Description

Identifies and develops new Large Enterprise sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels.

Location: Allows for Work From Home in Arizona, California, Nevada, New Mexico, Oregon or Washington. Requires at least 50% or more of time conducting sales activities outside of the office.

Main Responsibilities

• Develops and manages relationships with acquired and/or existing customers in order to gain strategic positioning with decision makers, attain additional business, and retain existing revenue.
• Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Identifies, bids on, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas.
• Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.
• Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
• Provides input to sales management about trends and changes taking place within the customer's organization, and makes recommendations about future courses of action necessary of the company towards improving its position with the customer.

Qualifications

• 10 years of industry sales experience.
• Minimum skills required to perform in this role.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Demonstrated strong communication, written, and formal presentation skills as well as proficiency in selling to the close.
• Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
• Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications

• Knowledge and understanding of the telecom industry's competitive landscape.
• Experience with Salesforce.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

• $126,518 - $168,683 in these states: AZ, NM
• $132,847 - $177,122 in these states: NV, OR
• $139,166 - $185,552 in these states: CA, WA

Benefits

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

What to Expect Next

Requisition #: 344326

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI-focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses").

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.