[Hiring] Sales Strategy Enablement Manager @Charter Communications

Role Description

As RapidScale continues to expand its partner ecosystem and indirect go-to-market strategy, we are investing in operational excellence that enables scalable growth across Channel, Cox Business, Alliances, and strategic partner organizations. RapidScale is seeking a Manager, Partner & Channel Operations to drive operational excellence across the company's indirect GTM motions. Reporting to the Senior Director of GTM Operations, this role will support Channel, Cox Business, Alliances, and other indirect selling organizations by:

• Designing scalable business processes
• Improving operational efficiency
• Delivering actionable insights that enable partner-driven growth

This individual will work cross-functionally with Sales, Alliances, Marketing, Finance, Revenue Operations, Product, Customer Success, and executive leadership to:

• Optimize partner programs
• Streamline operational processes
• Improve forecasting and reporting
• Ensure consistent execution across multiple routes to market

The ideal candidate is highly analytical, process-oriented, and collaborative, with experience supporting partner organizations in a technology, cloud, SaaS, or managed services environment.

Qualifications

• Bachelor's degree in a related discipline and 6 years' experience in a related field
• Alternative combinations such as:
  • Master's degree and 4 years' experience
  • Ph.D. and 1 year of experience
  • 10 years' experience in a related field
• Experience in Partner Operations, Channel Operations, Sales Operations, Revenue Operations, Business Operations, or a related function
• Experience supporting indirect sales organizations, partner ecosystems, or alliance programs
• Experience improving business processes and driving operational excellence
• Strong analytical and problem-solving skills with experience interpreting business performance data
• Experience creating executive dashboards, KPIs, and operational reporting
• Experience working within CRM platforms and business reporting tools

Requirements

• Experience supporting cloud, managed services, SaaS, or enterprise technology organizations
• Experience supporting Channel, Cox Business, Alliances, hyperscalers, or strategic partner ecosystems
• Familiarity with Salesforce, Power BI, Tableau, CRM analytics, or similar reporting platforms
• Experience designing partner programs, operational governance, and business planning processes
• Experience working with AWS, Microsoft Azure, Google Cloud, VMware, or other enterprise technology partners
• Experience supporting multi-route-to-market organizations