[Hiring] Sales Patient Coordinator @Medical Departures

Role Description

This is a remote position.

Position: Sales Patient Coordinator (High Value Cases)

Company: Medical Departures Inc.

Department: Medical Team

USD 800 - 1,100 per month + Commission + Performance Bonuses

100% Remote — LATAM / APAC / EU

Full-time Contractor | 5 days/week | 10 hours/day included lunch break | Shifts

About the Role

We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings. This is NOT short-cycle commodity sales.

• Long follow-up cycles
• Emotional trust-based selling
• High-ticket consultation sales
• Travel-readiness qualification
• Attendance-driven execution

You will be responsible not just for booking — but for ensuring patients SHOW UP. If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.

What You’ll Do

• Big-Ticket Conversion (Primary Focus)
  • Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.
  • Execute structured follow-up sequences (minimum required touchpoints).
  • Handle objections around:
    • Price
    • Travel
    • Fear
    • Clinic credibility
  • Position treatment packages, brochures, and custom quotes professionally.
  • Drive patient commitment toward deposit and confirmed attendance.
• Long-Cycle Follow-Up Discipline
  • Maintain consistent follow-up across sales cycles.
  • No lead left untouched.
  • Recycle dormant big-ticket leads strategically.
  • Avoid premature “Not Interested” tagging without qualification attempts.
• Pre-Attendance Qualification
  • Before a booking is accepted as confirmed, you must validate:
    • Treatment intent
    • Financial readiness
    • Timeline commitment
  • You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.
• Attendance Ownership
  • Proactively manage pre-VIP communication.
  • Confirm travel details, deposits, and readiness.
  • Reduce no-show rates.
  • Protect clinic relationships by ensuring booking integrity.
• Pipeline & CRM Discipline
  • Maintain 95%+ CRM accuracy.
  • Track every stage:
    • Lead → Contact → Qualified → Booked → Attended
  • No ghosting, no abandoned big-ticket opportunities.
  • Follow reassignment and performance-based distribution rules.
• Performance Expectations
  • This is a performance-driven role.
  • You will be measured on:
    • Big-ticket conversion rate
    • Follow-up compliance
    • Booking quality
    • Attendance rate
    • Revenue generated
    • CRM accuracy
  • Top performers receive:
    • Priority access to high-value leads
    • Promotion eligibility (Senior / Closer / Team Lead)
  • Underperformance leads to reduced big-ticket allocation.
• Team Collaboration
  • Join coaching sessions, performance reviews, and weekly team syncs.
  • Participate in sales challenges and contribute to team targets.

Qualifications

• 5+ years of sales experience (ideally in healthcare, travel or remote B2C sales)
• Proven experience closing $3,000+ ticket deals
• Comfortable handling long-cycle sales
• Disciplined follow-up executor
• Comfortable being audited on performance
• Resilient under rejection and objections
• Fluent English (written + verbal)
• Confident using CRM systems (Zoho, Salesforce, etc.) and multitasking across tools (chat, phone, email)
• Comfortable working weekends (Saturday-Sunday) and flexible shifts
• Reliable, organized, and proactive in a fully remote setup

Strongly Preferred

• Medical / dental tourism experience
• Experience selling packages or bundled services

Benefits

• Guarantee base: Fixed monthly salary paid in USD
• Commission: 5% of all earned commissions
• Bonuses: Tiered monthly rewards ($100–$1,000) + team bonuses
• Incentives: Top performers win all-inclusive trips to global destinations

Ready to Join the Global Dental Revolution?

Be part of a team that helps patients worldwide access affordable, high-quality care.

APPLY NOW!